Complaint Review: Volkswagen Auto Works - Internet Internet
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- Author Not Confirmed
- Volkswagen Auto Works 18420 Highway 3 #B Webster, TX 77598 Internet United States of America
- Phone:
- Web: http://vwaw.net
- Category: Auto Repair Service
Volkswagen Auto Works BEWARE The Head Tech Ali Reza does not always put the parts you pay for on your car , Internet
*Consumer Comment: W Auto Works Rules!!!
*REBUTTAL Owner of company: keep trying !
Show customers why they should trust your business over your competitors...
Ali Reza the head and only tech at Volkswagen Auto Works has worked at many repair facilities in Houston Tx. He has a reputation of not installing the parts you pay for on your car. This is way he is not at a Volkswagen Dealer and is working out of a rinky dink garage. I strongly suggest you double check your car to make sure you get the parts you pay for.
This report was posted on Ripoff Report on 12/15/2009 05:01 PM and is a permanent record located here: https://www.ripoffreport.com/reports/volkswagen-auto-works/internet/volkswagen-auto-works-beware-the-head-tech-ali-reza-does-not-always-put-the-parts-you-pay-540010. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Consumer Comment
W Auto Works Rules!!!
AUTHOR: mumin4u - (USA)
SUBMITTED: Wednesday, November 10, 2010
I have been a solid and loyal customer of W Auto Works for over 2 years now and I have never once been dissatisfied with their work. They are honest and upfront about what is required for your car. They will sit with you and prioritize what should be repaired first. They will also recommend against un-needed costly repairs. They have also come forward to advise me of when it was better to dump my car rather than repair it.
To them, a customer is not a money machine, but a customer is like family. They will work with you to ensure that you can afford whatever work needs to be done on your car. Are they perfect? Far from it!! They tend to be overbooked most of the time and sometimes they will make mistakes, however that doesn't mean they're out to get you!!
My question to the complainer is this: have you made any attempt to reconcile your claims with Keaton or Ali Reza? Try reconciling with them and they will work with you within reasonable limits!!! Just my two cents!!!
#1 REBUTTAL Owner of company
keep trying !
AUTHOR: keaton - (United States of America)
SUBMITTED: Thursday, December 17, 2009
i know for a fact the person that left this report has never even been to our "rinky dinky" shop!
w like it here and so do our customers. googles us if youd like!
well mr "w volkswagen" , or mike stalye , is a competitior of ours. and my partner ali was a tech for mr mike. the only 3 people that know about this case,(that was dismissed ) are mike ,ali and the guy at the dealership that started all this!
WHAT the report above is only a discription of the person that left it!
have fun and good luck with trying to slow us down! also sending a pic to vw of america of our street sign was a nice touch. the name of our shop will be changing soon . but our 5 star reviews and the choice to come in and watch your work get done, will not!. parts are always given to customers.
have a good day. :)
hahahah this is funny
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