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Report: #1374431

Complaint Review: Volkswagen - Herndon Virginia

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  • Reported By: Goodbye VW — California USA
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  • Volkswagen 2200 Ferdinand Porsche Dr. Herndon, Virginia USA

Volkswagen VW doesn't stand behind its products or customers

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VW Jetta with 100,000 miles suddenly stopped running.  Tried to start our parked car, but wouldn't start.  Had it towed to a VW dealership and that experience was a nightmare.  They ended up quoting us over $7k for a new engine.  Why does a car with only 100k miles need a new engine when it's been serviced/maintenanced on time (and at VW dealership service centers).  The car did not show any signs anything was wrong; no warning lights, it was driivng normally.  What would have happened if the engine had suddently failed without warning while driving?  Shame on VW for not putting its customers first.  I don't know where the integrity/transparency, customer focus, and safety/reliability have gone... Will never buy Volkswagen again.

This report was posted on Ripoff Report on 05/20/2017 11:43 PM and is a permanent record located here: https://www.ripoffreport.com/reports/volkswagen/herndon-virginia-20171/volkswagen-vw-doesnt-stand-behind-its-products-or-customers-1374431. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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