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Report: #1164491

Complaint Review: Volusion, Inc - Internet

  • Submitted:
  • Updated:
  • Reported By: NickC — Harper woods Michigan
  • Author Not Confirmed What's this?
  • Why?
  • Volusion, Inc Internet USA

Volusion, Inc Continued Subscription fees after cancellation Internet

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 Volusion continues to charge our account after cancellation making various ridiculous claims even In the face of overwhelming evidence that our account has in fact been cancelled. They will keep your financial information on file indefinitely and periodically charge you whatever they want. they require trouble tickets to dispute these charges which they will promptly ignore. In order to get you off the phone they will claim to need time to review recordings of your conversations with them and instead never return correspondence and leave tickets unanswered for lengths of time. Around two weeks with an unanswered ticket you will become irate and threaten legal action. This is by far the shadiest company I have ever had the misfortune of dealing with. I will be pursuing a class action lawsuit.

This report was posted on Ripoff Report on 07/23/2014 04:38 PM and is a permanent record located here: https://www.ripoffreport.com/reports/volusion-inc/internet/volusion-inc-continued-subscription-fees-after-cancellation-internet-1164491. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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