Complaint Review: Volvado watch Burbank California - Burbank California
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- Author Not Confirmed
- Volvado watch Burbank California Burbank, California United States of America
- Phone: 1 866 354 0045
- Web:
- Category: Miscellaneous Electronics
Volvado watch Burbank California Volvado unlawfully accessed my credit card info,sent me a watch and charged me$5.99 and $95.00 Burbank, California
*UPDATE Employee: Volvado.com Management Response
Show customers why they should trust your business over your competitors...
I discovered an unauthorized charge of $5.99 to my credit card.A few days later a charge of $95.00 was also charged. I did not and could not have made these charges. I contacted the company----MGM Watches--- at 1-866 354-0045 and reached a clearing house rep---Chris Stevens---and he contacted the company and assured me that the charges would be immediately removed. I was told that this happens "all the time" and assured me that it would be taken care of immediately.Also, he said that his company buys names and accesses credit card info through computers that match names and cards.This is ILLEGAL!
Beware!!! to all that receive solicitations from this company. They are crooks.
This report was posted on Ripoff Report on 04/02/2013 12:14 PM and is a permanent record located here: https://www.ripoffreport.com/reports/volvado-watch-burbank-california/burbank-california-/volvado-watch-burbank-california-volvado-unlawfully-accessed-my-credit-card-infosent-me-a-1040034. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Volvado.com Management Response
AUTHOR: Volvado Management - ()
SUBMITTED: Monday, October 14, 2013
Your consumer complaint regarding an order placed with "Volvado.com" that offers watches on a 14 day trial period has been brought to our attention. We apologize that you did not have a pleasant experience with Volvado.com
We encourage our customers to read and agree to the terms and conditions as clearly stated on the order page prior to placing an order. Please feel free to visit Volvado.com.
However, we also do not like to report unhappy customers. Please let us know if your issue was resolved. Email us at billing@volvado.com and include your full name and zip code. We will gladly issue a full refund (if not processed already) if you were unhappy with the product you received. Keep in mind that refunds can take up to 5 business days depending on your financial institution.
Based on your post, we feel that you may be been misinformed. We look forward to hearing from you so we can clear up this matter.
- Volvado Management
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