Report: #501723

Complaint Review: VONAGE Broadband Phone Company

  • Submitted: Tue, September 29, 2009
  • Updated: Tue, September 29, 2009
  • Reported By: Shelley — Willits California USA
  • VONAGE Broadband Phone Company
    144 N. Main St
    Wiilits, California
    United States of America

VONAGE Broadband Phone Company Vonage Disconnection charges, Gave me an international phone number!!! Ppl I called got my charges!! Wiilits, California

*Consumer Comment: Question..

Show customers why they should trust your business over your competitors...

I just got off the phone with Vonage. What a scam! Cost me not only almost $200.00 in phone call charges to my place of business and to my in-laws, but then charged me $119 to disconnect the dam service! They don't put that crap in their TV ads!! DO NOT use this service! Got our first phone bill at our restaurant and little did I know that every time I got a call from my Vonage number or called my Vonage number, I got charged .58 cents for a minute. These charges added up quickly being I live and have a business in the SAME town it's just a little ridiculous. 
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This report was posted on Ripoff Report on 09/29/2009 12:31 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment


AUTHOR: Robert - (U.S.A.)

I can not find anywhere on the Vonage Site where they even have International Numbers available.  You list your city as Willits CA which is Area Code 707, which is listed by Vonage as an available area code.

What Area Code did they give you?

What plan did you sign up with?

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