Report: #1353060

Complaint Review: Vonage Business VOIP

  • Submitted: Tue, January 31, 2017
  • Updated: Tue, January 31, 2017
  • Reported By: Small Business in Palm Bay — PALM BAY Florida USA
  • Vonage Business VOIP

    Nationwide
    USA

Vonage Business VOIP Vonage Never gave services and still billed me. Nationwide

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I called and was given 3 phones that was suppose to be free.  Never once did they state I had a contract or that the account had to be activated for 90 days.  Was told I could activate the account at anytime and that I wouldn't be billed until I use the phone.  Well my card was billed 10 days after speaking with the accoutn mananger at a price that was agreed upon.  Never received phone information or anything.  Attempted to call and cancel and pretty much they tried to bully me into staying and offer to give me a credit for the month I was billed and told me the first month would be on them at which it shoul because I never used service.  So pretty much as a small business they billed me shipping of $50 dollars and $130 for phone service never used and now they was to bill me $450 for phones that can only be used on there network.  $630.00 to company that never once sent me a phone number or offered me service.

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This report was posted on Ripoff Report on 01/31/2017 09:40 AM and is a permanent record located here: http://www.ripoffreport.com/reports/vonage-business-voip/nationwide/vonage-business-voip-vonage-never-gave-services-and-still-billed-me-nationwide-1353060. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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