• Report: #413054

Complaint Review: Vonage

  • Submitted: Fri, January 16, 2009
  • Updated: Fri, January 16, 2009

  • Reported By:ozone park New York
101 11 102 Street Holmdel, New Jersey U.S.A.

Vonage America they want to charge me to cancel my service that i didnt use Holmdel New Jersey

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i signed up with them a year ago i since then have not used it and i waited a year to cancel and they want to charge me 40.00 more after charging me for this month i think they should see i havent used it i should not incur a charge

i kept telling the rep i dont use it .the rep kept asking if i stay for one month free they dont listen. i was told one year not 2 years i hate them. i asked if the terms of service was in my account its not its on the web site im sure they change it the way they see fit for themselves.

Linda perez
ozone park, New York

This report was posted on Ripoff Report on 01/16/2009 06:09 PM and is a permanent record located here: http://www.ripoffreport.com/reports/vonage/holmdel-new-jersey-07733/vonage-america-they-want-to-charge-me-to-cancel-my-service-that-i-didnt-use-holmdel-new-je-413054. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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