• Report: #210835
Complaint Review:


  • Submitted: Wed, September 13, 2006
  • Updated: Wed, September 13, 2006

  • Reported By:Wallingford Connecticut
Internet U.S.A.

Vonage Phone Ripoff Hidden cost at disconnection Internet

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I had vonage for 10 months, during which a great number of phone calls were disconnected in the middle of the conversation. Granted, Comcast was in part responsible for weak high speed internet connection. However, there were times when I would have internet access with no dial tone.

I was never aware of the fact that there is a $39 dollar hidden cost associated with services which are disconnected before 13 months. I have never signed such a contract, but this is apprently the rule.

One month sign on bonus was not worth it. I would never go back to a company that charges you for disconnecting a service...this has never been done by any non-wireless companies that I know of. Wireless phone companies are upfront about how much they will charge you if you do not live up to your one or two year contract. With vonage, there was NO contract!

Wallingford, Connecticut

This report was posted on Ripoff Report on 09/13/2006 02:14 PM and is a permanent record located here: http://www.ripoffreport.com/reports/vonage/internet/vonage-phone-ripoff-hidden-cost-at-disconnection-internet-210835. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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