Report: #460836

Complaint Review: VONAGE

  • Submitted: Thu, June 11, 2009
  • Updated: Fri, June 12, 2009
  • Reported By: Huntsville Missouri

    Lakewood, New Jersey

Show customers why they should trust your business over your competitors...

Vonage is a total rip off my advise to you is use your local phone company and pay the charges. Believe me it is not worth your sanity to deal with this company. I have received several devices of which none worked. I never rcvd a phone call or placed a ph call with my Vonage device. They neglect to tell you that it is not compatable with VISTA which they knew I had when I placed the orig order. But I still had to pay the bills and mail their JUNK back to them.

Huntsville, Missouri
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This report was posted on Ripoff Report on 06/11/2009 04:08 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Agree with dave

AUTHOR: Ashley - (U.S.A.)

The device doesn't use a computer, how could it be incompatible with vista?

Sounds like you just had a busted device, or didn't know how to set it up.
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#2 Consumer Comment

Vonage doesn't even need a computer

AUTHOR: Dave - (Canada)

I have Vista. I have Vonage.

I must be one of the lucky few that received a working modem the first time -- I see all the complaints -- but I don't see how Vista could be a problem. Vonage doesn't use the computer at all.

So your warning sounds like a real complaint, instead of name-calling, what really happened?
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#3 Consumer Comment

These complaints keep coming

AUTHOR: Charles - (U.S.A.)

These complaints keep coming. Total # of vonage complaints 499 & counting. These theives never stop.

When they steal money from your bank account, & causes you to get introuble with your bank. Do they take responsibility & refund you your overdraft fees or anything no they do not!.

Most businesses who are good, always refund you for there mistake. Vonage Is a bad business & scum. And they will make things difficult for you.

They do not care If you get introuble with your bank, & vonage will cause you to lose your checking account. And you will be banned from getting a new checking account with a new bank.

Vonage are heartless pigs thieves. They don't care how much inconvenience, or undue stress they have caused you.

This Is why these crooks get away with this.
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