Report: #453767

Complaint Review: VONAGE

  • Submitted: Wed, May 20, 2009
  • Updated: Mon, May 25, 2009
  • Reported By: minneapolis Minnesota
  • VONAGE
    PHILLIPINES..? INTERNET
    MINNEAPOLIS, Minnesota
    U.S.A.

Show customers why they should trust your business over your competitors...

THESE PEOPLE FLAT OUT LIED..THE SLAES REP..NEVER SD. I HAD TO BE CONNECTED TO THE HIGH SPEED INTERNET TO RECEIVE PHONE SERVICE..THE BOTTOM LINE IS THAT THEY NVER DIS-CLOSED THEIR SERVICE RELIES ON THE INTERNET IN ORDERF OR YOUR PHONE TO WORK..\i CALLED NUMEROUS TIMES TO CANCEL..THEY KEPT PUSHING ME OUTSDIE THE 30 DAY WINDOW
OF NO EARLY CANCELLATION FEE..

FINALLY I CANCELLED.AND THEY HAVE TRIED TO DEBIT MY OLD DEBIT CARD..THANKFULLY I CANCELLED THAT CARD..THESE THE MOST UNPROFESSIONAL AND UN ETHICAL PEOPLE..AND EVERYONE IS SUPPOSEDLY LOCATE IN THE PHILLIPES..? WHAT GIVES..BUYER BEWARE !

Twins40
minneapolis, Minnesota
U.S.A.
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This report was posted on Ripoff Report on 05/20/2009 02:08 PM and is a permanent record located here: http://www.ripoffreport.com/reports/vonage/minneapolis-minnesota-55416/vonage-lied-cheat-unethical-internet-453767. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 Consumer Comment

I am NOT a Vonage defender...

AUTHOR: Keith - (U.S.A.)

To be perfectly honest with you, they will steal the eyes right out of your head! As soon as you sign up, change your credit card number to an invalid number so that they cannot automatically charge your card every month. On the date that your charges are due, go into your account and process a one-time payment. All of their "charges and fees" are listed in their terms of service, which if you listen to their ads are completely misleading. They are a horrible company to deal with, but if you have a strong internet connection the service is great.
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#2 Consumer Comment

Do not give vonage access to your checking account

AUTHOR: Charles - (U.S.A.)

Here we have another vonage defender. Do not give vonage access to your checking account. They will abuse It!.


Then when you try to resolve the problem, vonage play's game's acting like they can't here you. And you mysteriously get disconnected.


It's alright for vonage to take money from you, they will also try to ruin your credit to.
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#3 Consumer Comment

Oh Come On

AUTHOR: Keith - (U.S.A.)

Every Vonage ad tells you that you need a high speed internet connection. Stop blaming others for your "mistakes".
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