• Report: #354012
Complaint Review:


  • Submitted: Mon, July 21, 2008
  • Updated: Mon, July 21, 2008

  • Reported By:Santa Clara California
Wolingbrook, Illinois U.S.A.

Vonage Phone Company Charging $118 without service... Crazy! Wolingbrook Illinois

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It is so sad to have been abused in the country like USA where our democracy and legal right is said to be the best in the world. I have been using At&t phone service for the last 2 years now and vonage coustemer service agent contacted me a month ago with a price 0f $9 a month for 3 month.That was appealing to me and I took it with an agreement to try it out .

They charged me $28 and I have been waiting for my package to arrive to no avail for a month.In the mean time I have been being charged by At&t remember. When I contacted them today they told me they have sent the package already a while ago and I have to cancel "my account" and pay them $90 for cancelation............

When I ask for superviser they told me to submit hand written letter to their head quarter ,,,,,,,,,,,,,,isn't that illegal ...........Isn't there some kind of authority I should report this to..................

Santa Clara, California

This report was posted on Ripoff Report on 07/21/2008 10:27 PM and is a permanent record located here: http://www.ripoffreport.com/reports/vonage/wolingbrook-illinois-60490/vonage-phone-company-charging-118-without-service-crazy-wolingbrook-illinois-354012. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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