ED Magedson – Founder
Von's Grocery Store2701 Harbor Boulevard Costa Mesa, California United States of America
I went to Vons grocery store to buy some cat food and soda. I was harassed on the way in by two scrubby looking white trash guys. Two of the guys that were outside but working in the store kept eye balling me. Anyways, after I got in, I found what I needed and went to the register where this Amanda, Mandy or chubby, thirties, thin-lipped, greasy haired blonde was working. She rang up my stuff and demanded my Vons card. I said it was at the bottom of my purse and could she just swipe a card as I needed to get home in a hurry. She said no discount without the card. Now, I've been to Albertsons, Ralphs, Safeway, etc. and if I don't happen to have the card, they ring one through at the register.
This bi*ch gave me the hardest time and then expected me to give my phone number out to verify my card was good in front of these strange scary, street looking customers. Yeah, right. So I asked for a manager. She claimed she was the manager. I asked for the store manager and she wrote some lady's name down with a phone number on it. I told her that she was very rude and disrespectful to her customers. "She told me if you want the discount, you have to present the card. It's called rules." In a real sarcastic, rude tone of voice." I said, "excuse me, I'm the customer. You need to be polite and stop acting like a white trash b***h." To which she called me white trash and f*** you. Then, she said that everything was being videotaped and that she could say whatever she wants to whoever she wants.
Needless to say, I called Von's corporate office. They said that the lady she wrote down wasn't even the manager. I guess this lady thinks she's slick since she's one of the few people there on shift. I guess she thinks she can pull whatever. Don't ever make the mistake of shopping in this grocery store with their obnoxious, trashy clerks.
This report was posted on Ripoff Report on 01/17/2010 04:56 AM and is a permanent record located here: http://www.ripoffreport.com/reports/vons-grocery-store/costa-mesa-california-/vons-grocery-store-night-shift-manager-amanda-blonde-white-trash-btch-costa-mesa-ca-555746. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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