ED Magedson – Founder
VW GalleryProvidence hwy Norwood, Massachusetts USA
VW Gallery Wasted my Time! Con artists! Norwood Massachusetts
I called interested about a used GMC Acadia Sunday morning. Spoke to Josh with internet sales. Was told car was available and how long they were open until. I told them I would take a look at it on Monday afternoon. Sounded good I was called the next morning Josh wanted to make sure I was coming and have the car ready for me. I said I will be by in the afternoon sometime. About an hour later I was called by Jon his manager asking if I was still interested. I said yes I just talked to josh an hour ago he apologizes and says see you soon. I spend a couple hours cleaning my trade in and talking to my mechanic to pick his brain and ask if I can bring it by for him to look it over. I get to the dealership at 2pm another salesman Emanuel takes my info and copies my license says he will pull it right up. I wait 5 minutes he has keys to a different Acadia in his hand and tells me that someone had put a deposit on the car I was interested in. I am angered while taking my frustration out on Emanuel another salesman interjects that a deposit was put on the car Sunday night and the financing for the deal was done an hour before I arrived. These jerks were so eager to get me down on Monday morning not knowing that had a deposit on Sunday night? I asked are you sure it's a done deal and not just a deposit? He says the car is being cleaned out back right now. Thanks for wasting my Monday. And I thought it was weird that the Internet price dropped 500 bucks overnight. I chew out the manager Jon knowing he can't do anything for me he takes my name and number and doesn't call back. I speak to Josh an hour later he apologizes I vent all my frustrations on him and I really don't think it was his fault. You figure it out just bad communication between buildings or are they jerking me around trying to sell me a different car. Either way they wasted my time and I will never do business with VW Gallery or any of the 4 or 5 other dealerships associated with them. Expletive deleted
This report was posted on Ripoff Report on 05/08/2013 10:52 PM and is a permanent record located here: http://www.ripoffreport.com/reports/vw-gallery/norwood-massachusetts/vw-gallery-wasted-my-time-con-artists-norwood-massachusetts-1049499. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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