Complaint Review: Vydox - Internet
- Vydox Internet USA
- Phone:
- Web: vydoxtrial.com
- Category: Supplemental Health Programs
Vydox I cancelled they still charge me Martinez Georgia
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I ordered a 30 day trial of Vydox for $4.95 for shipping.
I cancelled the order after 12 days...
2 weeks later, I see a charge for $89.99 on my bank account. I called the number and found out it was Vydox. They said I didn't call and cancel after 14 day trial, so was being charged full price of 1 month supply.
I told them I saw nothing to say they would charge me $89.99 for the trial of $4.95 if I didn't cancel and asked for them to reverse the charge. They refused. I asked to speak to a supervisor and they put me on hold for 10 minutes. Then they said no supervisor was available, but one would call me back within 24 hours. Of course, noone called.
I called back 2 days later, again asked for the charge to be reversed. They said they couldn't because I didn't cancel in time. I again asked for a supervisor. This time the lady said she was the highest supervisor I could get and she again refused to reverse the $89.99 charge.
This report was posted on Ripoff Report on 11/05/2014 04:11 PM and is a permanent record located here: https://www.ripoffreport.com/reports/vydox/internet/vydox-i-cancelled-they-still-charge-me-martinez-georgia-1187060. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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