Wachovia Bank Overdraft protection fees... Lehigh Acres Florida

Over draft protection according to the account terms and conditions equals a fee. Think of it like babysitting becuase that is what the bank is essentially doing for you, watching your account to make sure that you are not Neg. you have to pay your babysitter a hr. pay this is just a flat rate, some banks charge per item that goes neg. not just a flat fee. You can make a transfer from the other account through the automayted system as well as online up to 9 pm est to cover the neg. balance and not be charged a fee. I suggesst you do call them to find out what other options they can give you, by looking at it they have already done so muchso don't be surprised if you don't get the 10 dollar fee back.

I am glad the bank helped you and took care of your fees, but like the other person stated whats the point of closing your account. As you said they refunded you alot of money, you have not had any problems with the bank, but one problem and you are ready to close your account. One thing you have to understand is that whether it is computer error or human error no one person or thing can always be perfect. When you receive your card you can verify which account the card will pull money from and if that is not correct you can call and get it corrected. The $10 fee sounds like it is being charged due to money being put into your checking account due to the balance in that account not being sufficient to cover the debits that were coming in on that particular account. If the bank refunded the fees due to a computer error they normally will refund all fees due to that. Whether they refund that fee or not they still refuned several other fees that were not due to a bank error. As stated in the other comment, to get any fees back at this time from anyone is good. Some other companies will not do that. People are always willing to leave the bank on the first error that occurs, but when you have you have fees that are not the banks error due you say well it is my fault so I won't call to see if they will give me my money back. Remember if the debits are items that you authorized and until they have been posted they are subject to be charged fees if the money is not available to cover them no matter how small the debits total. Each debit is charged a fee it is more than one debit that is coming in for payment.

...even if they don't give you back your $10. That seems like a reasonable fee for what it is they're doing. They've so far made you whole, while they probably ate a lot of costs from someone commiting fraud against your account. The fact they even refunded you hundreds of dollars in fees would seem to show their good faith effort at fixing things. I guarantee you - if you go anywhere else - no bank would be that generous, especially right now.

Best of luck to you....