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Report: #381343

Complaint Review: Wachovia Bank - Sarasota Florida

  • Submitted:
  • Updated:
  • Reported By: Sarasota Florida
  • Author Confirmed What's this?
  • Why?
  • Wachovia Bank wachovia.com Sarasota, Florida U.S.A.
  • Phone: 800-922.4684
  • Web:
  • Category: Banks

Wachovia Bank Rip-off charges to their advantage Sarasota Florida

*Consumer Comment: All banks work the same

*UPDATE Employee: Posting order...

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The same thing happened to me as it did to Ralph. I too understand 'know your balance'. However it was my understanding that charges & deposits posted at midnight +/-.

I get paid direct deposit on the 15th. On the 14th I checked my balance & it showed $55. I knew I had a $50 charge but there was no hold & I pretty much knew it would post that night but my check would be going in also. So I bought some items totaling less than the $55 that showed in my balance.

Like Ralph, I was charged an overdraft. They used the day the transaction was done, not the day it posted.

I called Wachovia's 800 # first thing and was told there was nothing they could do. I asked 'Don't deposits & debits post at midnight, with deposits first?'.

I was informed that the TRANSACTION was done on the 14th (even though it posted at midnight) and that my depost didn't actually post at midnight. My deposit posted SOMETIME between midnight & 7:30 am. Though they couldn't tell me exactly when.

So, it doesn't go - deposits first, minus debits, equals balance. Wachovia uses 'fuzzy math' to their advantage and to hell with you.

I'm closing my account with Wachovia and taking my business elsewhere. I'm a single Mother & like everyone else I don't take kindly to being stolen from.

I hope Wachovia tanks.

Lynn s
Sarasota, Florida
U.S.A.

This report was posted on Ripoff Report on 10/15/2008 05:50 AM and is a permanent record located here: https://www.ripoffreport.com/reports/wachovia-bank/sarasota-florida/wachovia-bank-rip-off-charges-to-their-advantage-sarasota-florida-381343. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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2Consumer
0Employee/Owner

#2 Consumer Comment

All banks work the same

AUTHOR: Lenny - (U.S.A.)

POSTED: Wednesday, October 15, 2008

You can only assume that debits are taken from your account first, then credits are added. If during the debit process your account goes below zero you get zapped with NSF. You had $50 in pending, then you wrote checks totaling less that $55. So if you wrote $40 worth of checks plus the $50 pending debit give you had $90 coming out of a balance of $55. . Each check that comes in after your account is below zero gets an NSF. It is wishful thinking that deposits are added first.

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#1 UPDATE Employee

Posting order...

AUTHOR: Striderq - (U.S.A.)

POSTED: Wednesday, October 15, 2008

Yes the posting order is deposits/credits FOR THAT BUSINESS DAY first and then debits largest to smallest. So of course, your direct deposit for the 15th is not in the account to cover anything that posts for the 14th. Your direct deposit will post the 15th at midnight, we make it avaialbe for you on the morning of the 15th after posting for the 14th has completed.

Basically it boils down to: $55 in the account; $50 already spent; went and bought more than $5 of stuff= overdraft fee(s). You admit in your OP that you spent money you knew you didn't have.

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