• Report: #546618
Complaint Review:


  • Submitted: Mon, December 28, 2009
  • Updated: Tue, December 29, 2009

  • Reported By: NorCaljb — Salinas California USA
23 Pasteur Irvine, California United States of America

WACHOVIA DEALER SERVICES Contract Violation Irvine, California

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July 08 Wachovia finds me creditworthy enough to loan me $18,000 for a used truck.I signed all necessary paperwork, including the one that said I must provide insurance.

Could not get cert. of ins. to Wachovia on timely manner, so they slap on a $1000 policy to cover them.  When I finally got the insurance straighten out they credited me $750.  So I started paying an extra $50 a month towards this balance with my truck payment figuring that since they loaned me $18,000, $250 should not be a big deal.

Six months later (after $250 balance is paid-off) I get a letter from Home Depot informing me that my card has been cancelled by them for "negative info" on my credit report.  After checking my report, sure enough, 5 months late truck payments on the report.  I have NEVER been late with my truck payment!!  Call customer service 800 #, get the run around, etc. along with "Well, you signed the contract".

Try to go to local branch: Sorry we don't handle stuff like that here.  Try to make payment in local branch: Sorry we don't take payments here.  What the $#%$%^? You're a BANK!!!

Reading the contract I can find nowhere where they can report a insurance premium as a late truck payment.  Of course, this dropped my credit score to 602.

Wrote to CEO Thomas Wolfe, his office calls: "There is nothing we can do, that's just our policy".  Any ideas on what to do next?  Picket the branch with a sign reading "I got the shaft here" comes to mind.



This report was posted on Ripoff Report on 12/28/2009 11:36 PM and is a permanent record located here: http://www.ripoffreport.com/reports/wachovia-dealer-services/irvine-california-92618/wachovia-dealer-services-contract-violation-irvine-california-546618. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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