Report: #664967

Complaint Review: Wachovia Wells Fargo

  • Submitted: Tue, November 23, 2010
  • Updated: Thu, January 13, 2011
  • Reported By: Kham — Burke Virginia United States of America
  • Wachovia Wells Fargo

    Burke, Virginia
    United States of America

Show customers why they should trust your business over your competitors...

On October 1, 2010, I used the envelope-less ATM to deposit a combinition of checks and cash of $898.00. The envelope-less ATM scans (checks/cash) and automatically counts. On Novemeber 12, 2010, SIX weeks later, the Wachovia withdraws $700 as ATM adjustment. It took one week to get details on which transaction was is question. They said of the $898.00, only one check of $198.00 was received. I have disputed and it has been two weeks since the ATM adjustment. I have perfect credit, never bounced a check in my life and been with Central Fidelity/Wachovia for 17 years. I have little confidence I will get the money back. I switched to Free Checking, removed my funds and keep a low balance just for the purpose I may get my money back.
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#1 Consumer Comment

does their atm scanner...

AUTHOR: Just a normal guy - (United States of America)

...give you copies of the checks you deposit? BOA's does is why I ask.

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#2 Consumer Comment

Kham, If you type in 658305 you can read where Lee said that over $100,000 was stolen from his safety deposit box at a Wells Fargo....

AUTHOR: Karl - (USA)

bank, right?

Then type in 453956 and read Jim's Ripoff Report where he said that he can't get his $100,000 CD that he took out for his grandchildren's college education at a Wells Fargo bank, okay?

It appears that Wells Fargo/Wachovia banks are not the safest places to keep one's money, wouldn't you agree?

Good luck to you & I hope you recover your lost money from the bank.


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#3 UPDATE EX-employee responds


AUTHOR: D - (U.S.A.)

Did you keep the printout/reciept detailing the amount of cash you deposited?

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#4 Consumer Comment


AUTHOR: coast - (USA)

How much of the deposit was cash?
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