Report: #929509

Complaint Review: WAL MART

  • Submitted: Sun, August 19, 2012
  • Updated: Mon, August 20, 2012
  • Reported By: Raymond — CLARKSVILE Arkansas U.S.A.
    Market Street
    CLARKSVILLE, Arkansas
    United States of America


*Consumer Comment: Also

Show customers why they should trust your business over your competitors...

walmart, taking my money so my family can live better?

two weeks ago my wife was released from surgery with five medications to take. of course our presecriptions are at our local walmart. however, our self employed insurance only covers 2 prescriptions each thirty days which we had used for her pre op meds. so, i went by my local walmart, the only one in our small town, and had them give me a price quote on the five meds. over two hundred dollars. one of the meds cost 125 by itself. distraught and looking at my finances and the costs of the meds, i opted to get a quote from a private family run pharmacy in our city of 7000 people.

they quoted all the meds at 134 with the one med that cost 125 at walmart only costing 24 dollars at the family pharmacy. I was awestruck, So i called the CLarksville Arkansas walmart pharmacy and asked the pharmacist why the med cost so much there. his only excuse was that prices were set by corporate offive in Bentonville. Well, living in Arkansas I called about 20 numbers until i got a guy in pricing at Walmart Corporate. he listened to me and said he would call me back before the end of the day.

In the mean time called the other three pharmacies in our city and got price quotes form them, there prices ranged from 55 dollars to 23 dollars for the same med. Finally, the next day, I called the pricing guy back at Walmart Corporate and he refered me to the district manager. I called the district manage for Clarksville Walmart and he told me that prices were set by corporate and are competitive with other national pharmacies only, not with local pharmacies, I asked him how a 100 dollar difference in prices is being competitive? he only said that Walmart would price match.

What is amazing to me is that the price difference was 100 dollars. obviously, walmart off sets their four dollar prescriptions by grossly overcharging for other prescriptions. I encourage all to check local private pharmacies after getting a price quote from walmart. most have insurance to cover all medications. But for those of us who have limited insurance or no insurance, make phone calls and check prices, Walmart is not always the lowest in this case they were not even in the ball park. With that being said, for me and my family, Walmart will never fill another prescription for us again.
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This report was posted on Ripoff Report on 08/19/2012 03:21 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment


AUTHOR: Ashley - (U.S.A.)

You need to factor in what pricing deals each pharmacy works out with the drug companies. The local pharmacies may play harder for deals on those drugs versus walmart. Walmart may just not care enough to fighting for the best prices in their pharmacies.

Additionally, were you comparing name brand to generics on each drug? Generic to generic? Name brand to name brand? These this matter too. Pricing on pharmacuticals is extremely complex and there's a lot of factors that go in to why meds are a certain price at each pharmacy. Doesn't it bother you that one pharmacy had it for $23 and the other for $55? Why aren't you reporting the 55 dollar one for ripping people off charging twice as much as the other pharmacy?
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