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Report: #1049848

Complaint Review: Wal-Mart - Orlando Florida

  • Submitted:
  • Updated:
  • Reported By: Carole — Orlando Florida
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  • Wal-Mart 5951 S. Goldenrod Road Orlando, Florida USA

Wal-Mart Hit in jaw by four 10# bags of Tidy Cat Cat Litter falling from top shelf Orlando Florida

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 January 28, 2013, between 5:45 p.m. and 6:10 p.m., I was getting Tidy Cat cat litter from the top shelf at the Wal-Mart on Goldenrod Road and after putting the 6 bags in my buggy I was talking to my husband when approximately 4-6 more bags from the top shelf which were stacked approximately 6 high fell hitting me, the floor, my husband's wrist and in my shopping cart. I was hit on the left side of my face (jaw) with such force it knocked my head back which felt like I had been in a rear end car crash. I feel like I have whip-lash and it was with such force my middle and lower back was also hurt. I was stunned when I was hit, and didn't want to move. We proceeded to the checkout where I was still in shock and severe pain I just wanted to hurry and get out of the store. When I got to the car I called the number on my receipt and asked to speak to a manager, the person who answered wanted to know what jt was concerning so I proceeded to tell her briefly the issue and the Assistant Manager came to the phone whereas I informed him what had just happened and I was on my way home. He took my name, phone number and what happened over the phone and said he would enter the information into their system and if I felt I needed to go to the doctor to call him the next day as he would be there all day. When I got home I took 2 Aleve and laid down where my left side of my face, my neck and back continued to bother me until I finally fell asleep. I woke up in pain at approximately 1:15 and took 2 more Aleve. It hurts to turn my head to the right and left, when I stand up my middle and lower back hurts and I can't straighten up right away and the left side of my face is still sore. These were 10# bags of litter which fell and since they were stacked over my head 6 high and I'm 5'3" I was hit with a lot of force when they fell. I will be calling Wal-Mart today and going to the doctor to make sure my jaw isn't cracked. The cat litter fell so hard and so fast and was so unexpected, I didn't see the litter starting to fall and was so stunned when hit in the face I'm sure I was in shock for a minute, I leaned up against the shelf where I wanted to stand for a minute to get my balance and compose myself as I was almost in tears. There were 3 rows of litter and the row which fell was the left row and it wasn't touched and no litter was taken from that row. I have picturees of how the cat litter is stacked very high and is unsafe at the least, someone is going to get hurt worse than I did. Wal-Mart who first offered to pay for my medical, refused to return my phone calls and I've had no further contact from them. It has now been 3 1/2 months and my jaw continues to bother me quite a bit, my back and neck are much better.

This report was posted on Ripoff Report on 05/10/2013 08:55 AM and is a permanent record located here: https://www.ripoffreport.com/reports/wal-mart/orlando-florida-32822/wal-mart-hit-in-jaw-by-four-10-bags-of-tidy-cat-cat-litter-falling-from-top-shelf-orlan-1049848. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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