• Report: #1145774
Complaint Review:

walden Books

  • Submitted: Sun, May 11, 2014
  • Updated: Sun, May 11, 2014

  • Reported By: cynthia — abington Pennsylvania
walden Books
abington, Pennsylvania USA

walden Books I went in there today to exchange a web adress book that I brought the other day I went to use it today it was ripped did not have the recipt so they said that I did not purchase that book there when I know I did anyway the emplyess really were not nice accused me of being a liar I was so mad that I went home went through my trash and found the recipt and brought it back to Walden books I asked to speak to the manager and she tried to put the itenm number into their system they said they didnt have one the same and that I would have to pay a doaals torwards the one they did have very ignorant people employs not helpfull very very bad custumer service willowgrove Pennsylvania

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I went to Walden Books store  in  Willow Grove  Morleand  Road  today to exchange a email adress book that    I had  purchased   the other day I picked it up to  use it today and the book was ripped took the book back to return just for another one they went back to see if they had a copy of one they did but the numbers in my book didnt match  so they said I didnt purchase it here I was so mad went home looked through  my   trash to find the reciept and  I did   ,So  I took it back to exchange for a new one  they still was telling me they did not have one to match  that  I would have to pay a extra dollar to get the one they had finally  I did  but the employees and the manager on today at   May11,2014  The three people that I had to deal with today should be fired for bad custumer services  skills 

This report was posted on Ripoff Report on 05/11/2014 04:34 PM and is a permanent record located here: http://www.ripoffreport.com/reports/walden-books/abington-pennsylvania-19001/walden-books-i-went-in-there-today-to-exchange-a-web-adress-book-that-i-brought-the-othe-1145774. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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