Complaint Review: Walmart Family Mobile powered by T Mobile - Rochester New York
- Walmart Family Mobile powered by T Mobile 500 Lee rd #200 Rochester, New York USA
- Phone: 8774409758
- Web: customerrelations@myfamilytalk.com
- Category: Cellular Phone Companies
Walmart Family Mobile powered by T Mobile walmart family talksimple talkt mobile walmart family talk return center has my phone...1 month now. suggest I go buy another phone Rochester New York
*General Comment: Bingo!!
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walmarty family talk is not a bargain. my phone was defected phone . i called the number provided where they gave specific instructions to return phone for a exchange. I call every day to check on progress it is now going on a month. i paid my bill as usual to keep service. I have no phone to use while im waiting.
I just learned all walmart phones for family mobile are refurbished. This means possible defects. appears the walmart family talk/tmobile are in the refurbished business. I have a sinking feeling especially after chasing people around i wont get a phone back. Family talk says all phones are on back order..and suggest i go buy another phone Now to port my number to another carrier from t mobile..this i have a feeling will be disasterous. Ive had the same number for 12 years. cant lose it now.
I would nt trust family mobile powered by tmobile for cell phone service needs.
They only communicate through email that is a red flag there. even if you have a urgent situation. 5 days que time
then you get a pre generated email letter that does not fit your problem/situation.
I will be going to a main stream cell phone company. answering the phone is a requirement from my cell phone service.
you get what you pay for. Walmart corporate office has no comment.
sw
This report was posted on Ripoff Report on 08/12/2013 08:24 AM and is a permanent record located here: https://www.ripoffreport.com/reports/walmart-family-mobile-powered-by-t-mobile/rochester-new-york-14606/walmart-family-mobile-powered-by-t-mobile-walmart-family-talksimple-talkt-mobile-walmart-1075004. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 General Comment
Bingo!!
AUTHOR: Tyg - ()
SUBMITTED: Monday, August 12, 2013
And you nailed it right on the head!! YOU GET WHAT YOU PAY FOR!!! I work in the cellphone industry and I tell EVERY person who picks up a prepaid phone that it is a remanufactured phone. Or a salvaged phone. This sets the actual expectation for the customer. They need to know that thier phone is basically someone elses problem that they THINK they fixed. I cant tell you how many times I have had to deal with the cellphone companies insurance and how many bad phones they send out.
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