Complaint Review: Walmart Money Card - Pasadena California
- Walmart Money Card 3465 E. Foothill Blvd. Pasadena, California USA
- Phone: 1-866-795-7597
- Web: walmartmoneycard.com
- Category: Credit Card Processing Companies
Walmart Money Card Greendot, GE Bank Card Blocked after Walmart Moneycard received my federal tax refund Pasadena California
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I applied and received a walmart money card through the mail to use for my tax refund. On 2/10/16 my federal tax refund was added to my card in strickly my name. I received an email stating that my card had been blocked due to unusal transcations and that I would need to provide my state ID to verify my idenity. I submitted my valid ID thru their website portal the same day.
I was then notified that they received my document and it would take 2 business days for review. It has now been past the 2 days and I cannot get thru to anyone on line. I had my mother call using her walmart money card and when we get to a live person and I begin speaking about my card I am just told that my card is blocked and to check the website after two businessdays. I have asked to speak to a supervisor and the reps who are located in the Phillipeens tell me they cannot transfer me to a supervisor.
I am a single parent with a 3 month old and 1 year old. I was expecting this money last wednesday per the IRS website and now I have no money at all to care for my children. Please help me
This report was posted on Ripoff Report on 02/13/2016 09:04 AM and is a permanent record located here: https://www.ripoffreport.com/reports/walmart-money-card/pasadena-california-91107/walmart-money-card-greendot-ge-bank-card-blocked-after-walmart-moneycard-received-my-fed-1287410. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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