Report: #1038172

Complaint Review: Walmart

  • Submitted: Tue, March 26, 2013
  • Updated: Tue, March 26, 2013
  • Reported By: Frank Clark — Newaygo Michigan
  • Walmart
    Alpine Ave NW
    Comstock Park, Michigan
    United States of America

Walmart billed me for phone service which has been cancelled Comstock Park, Michigan

Show customers why they should trust your business over your competitors...

on Dec 2012 i purchased 2 phone with advise from T-mobile rep on site in walmart also signed up for the family plan. 2 days later i was on the road to Virginia making a delivery ( I'm a over the road truck driver ) i had explain how straight had some states where the signal was too low to make calls , was told T-mobile was better more signal towers. After making my delivery the phone would not work tried everything including turning the phone off trying to reset it. Needing to get in touch with my company to report and get dispatched from Va. i used a pay phone. Upon returning to Grand Rapids i went to Walmart ( phone still inop) told the service person at the phone center , i was advised i could keep the phone(s) or turn them in that day and the Family plan would be cancelled . purchase 2 phones again and went with the straight talk plan the phones was ported that day ( i say 01-04-2013  but customer service says it was  01-06-13 ) i ignored the first notice hoping they would get their business together  been on the road and didn't try get hold of them. So now i talked to Claudia( 03 -2013 ) who told me to check web site  the web site gets you the same as the phone number, nothing. On 03-25-13 i called customer service number erica answered this time and told me the info was incorrect and yes the service should have been cancelled the same day as the porting of phones but they did not and billed me , but she could not issue a credit , she gave me a new web site to get a credit .the web site is about worthless as all their sites.   
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 03/26/2013 01:25 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.