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Report: #1305817

Complaint Review: Walmart - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Coydog — Shohola Pennsylvania USA
  • Author Not Confirmed What's this?
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  • Walmart Nationwide USA

Walmart EverStart battery Changed warranty policy after purchase 18336 Nationwide

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 I have used walmart EverStart batteries for about temperature years. They used to be great batteries, in recent years their quality has dropped off but I kept buying and using them because they warranted the with no hassle, quick and easy. .. today one of my truck wouldn't turn over, I tested the battery the proper way one cell at a time to determine exactly what the problem with it was, after a test that takes five minutes I diagnosed that the battery has one bad cell .... so I took it to Walmart with the receipt showing that it was only 14 months old with a 3 year free replacement warranty ( that when I bought it was a hassle free warranty ), I was told that I would have to leave the battery with them so they could give it a deep charge and then test it..... besides the fact that I was paying an employee of mine to wait for me to get back with this battery, doing a test after a deep charge is a vague test that is likely to give a false positive . I explained the the "technician " that if he did an individual cell test it would only take a few minutes and I could be on my way he didn't even know what I was talking about and told me that he has to stick to Walmarts policy. The main problem I have is walmart changing their policy after I purchased this battery. If this was their policy prior to my purchase I would have went elsewhere. .. and from now on I will

This report was posted on Ripoff Report on 05/16/2016 10:18 AM and is a permanent record located here: https://www.ripoffreport.com/reports/walmart/nationwide/walmart-everstart-battery-changed-warranty-policy-after-purchase-18336-nationwide-1305817. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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