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Report: #1146553

Complaint Review: walmart - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Rhinay — ELK GROVE VILLAGE Illinois
  • Author Confirmed What's this?
  • Why?
  • walmart Nationwide USA

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 I ordered a Visa gift card from Walmart.com for $200 and my credit card was charged $200 plus a $6.88 activation fee.   I have ordered this card before for my daughter and normally I get a e-mail the day the card is shipped with password to activate the card.  

 

This time I did not get the e-mail.  The card arrived and because it is not activated my daughter cannot use the $200.  I called the number the website said to call if you do not have the password 800-411-7942.  You are given the run around, no one knows what you are talking about and they keep telling me I do not need to activate a Walmart gift card.  However, this is not a Walmart gift card this is a Visa gift card and it has to be activated. 

 

Finally, a very rude customer service told me I just have to wait seven days for someone to try to correct the problem.  I told her I do not want to wait seven days,  just refund my account the $206.88.  She hung up.   I cannot get a refund, I cannot activate the card.   I been ripped off by Walmart $206.88 for  a useless piece of plastice.

This report was posted on Ripoff Report on 05/14/2014 08:02 AM and is a permanent record located here: https://www.ripoffreport.com/reports/walmart/nationwide/walmart-walmart-stole-200-bentonville-ar-nationwide-1146553. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Consumer Comment

Walmart gift card scam

AUTHOR: mike - ()

POSTED: Tuesday, June 03, 2014

OMG I have just went through the same thing... only losing $75 thankfully.

I bought one of those to purchase a gift online as I don't like to use my credit cards online, and never was given anything I could activate the card with. calling walmart lead to the same responses you shouldn't need to activate the card it should just work etc etc.. well long story short I just threw money away. I could not for the life of me find anyway I could speak to somebody with half a brain to help me. so like so many people I just cut my losses.

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#1 Consumer Comment

I too have gone through the exact same thing

AUTHOR: bobby - ()

POSTED: Tuesday, June 03, 2014

I lost $600 due to this exact same issue... I bought gift cards for family members last chrismas and went through the same issue's they all got the cards and could not actvate them. sadly after 9 hours of hell going through person after person I just gave up. never again will I ever buy gift cards through walmart, and niether should you.

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