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Report: #249366

Complaint Review: WALMART - Parkesburg Pennsylvania

  • Submitted:
  • Updated:
  • Reported By: Somewheresville Pennsylvania
  • Author Confirmed What's this?
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  • WALMART 100 Commons Way Parkesburg, Pennsylvania U.S.A.

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Today I purchased a clearance TV. It was a Sony 50" Wega LCD HDTV and it was originally priced 2284.00 and marked down to 1000.00 dollars. I thought to myself "Hey, I can't really pass this up" Me and my boyfriend had been thinking about purchasing one anyway so why not get it at a discount right? It was a floor model display so it had no box, and no manual. I spoke with the young girl (who was the only associate on a Saturday in Electronics) I asked her if there was a way to plug it in so that I could make sure it worked she said she would have to drag it herself so no. So I was like okay I can bring it back if it doesnt work then, right? She said yes, so i proceeded with the sale. Now let me say that on this TV were posted only the stats and the price. No where on the TV did it state AS IS or anything of that nature. When the CSM came back to override the sale I asked her the same question about returning it if it didnt work multiple times and she also stated that Yes if it didn't work I could return it. So I proceeded again with the sale. I waited through credit card authorization through waiting for someone to help me move the TV and through them taking forever to load it onto my fathers truck (who is injured by the way) So I finally got it home got it into my house and set it all up. I went to turn it on AND IT DIDN'T WORK! A little red light appeared next to the work lamp which indicates that the lamp bulb needs changed. So I called them and spoke to a*s. MGR Pedro who argued with me that they are sold AS IS and that they were non refundable. You can't sell something AS IS that doesnt even work its not right. After some serious yelling he decided to give me the refund because I wasn't given the chance to test it before I left. Is this the type of business practice they are running where the customers have to beg for the right things to be done. Why? because we continue to shop there and take what they are doing to us.

Teresa
Somewheresville, Pennsylvania
U.S.A.

This report was posted on Ripoff Report on 05/19/2007 01:32 PM and is a permanent record located here: https://www.ripoffreport.com/reports/walmart/parkesburg-pennsylvania-19365/walmart-why-does-walmart-get-away-with-so-much-ripoff-parkesburg-pennsylvania-249366. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
16Consumer
0Employee/Owner

#16 Consumer Suggestion

hello

AUTHOR: David - (U.S.A.)

POSTED: Tuesday, May 22, 2007

i am a firm believer testing a electronic item out before i buy it, if it is a out of the box item (SOLD AS IS) no Box or manual i would demand they plug it in and power up the item before i buy it.and if the person or company or retail store can not power the item up and give me a Quick Demonstration to prove to me the item works i would say CYA sell it to someone else!!

in the furture do not take NO for a answer,tell the Sells Associated provide the Demonstration Or No Deal.

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#15 Consumer Comment

Thanks Shawangunk!

AUTHOR: H - (U.S.A.)

POSTED: Tuesday, May 22, 2007

Shawangunk,

When I initially wrote the post that I keep "copying and pasting", I had a hypothesis that you would post something positive AFTER this. And you proved me right. Thank you so much :-)

I cartainly have been copying and pasting this all over the board, in hopes that I would goad you into responding (with something like how you actually DID respond), and that also worked. Thanks again!

My post wasn't exactly meaningless in that you proved my point...

What's funny is that I agree with you that a lot of these reports aren't exactly "rip-offs" and that people cry about things not going their way. However, don't you think there are other ways to point this out rather than having an incredulous attitude that people make (stupid) mistakes? Is this message board the first you have heard of PEOPLE being WRONG? I mean come on, Shawangunk, we all know the meaning of "fault" - and most responders are fairly intelligent people - you don't have sarcastically and belittleingly point it out. We get it.

Have you ever been unhappy that things didn't go your way? Have you ever vented about it? Would you like it if every time you needed to get something like that off your chest, someone made you feel like a moron for being angry? Don't tell me you'd appreciate a good kick in the a$$ at a time like that. We don't believe you, just like we don't believe you've ever posted a non-sarcastic or positive comment before 5/10/07.

Also, many of the people you've insulted actually DO have a valid complaint. Such as in the Coby post. The guy was mad that he was sold a defective product. You said, "3- Thank you for explaining how Coby products are junk. Unfortunately everyone else already knew that." That would be called your OPINION. Your opinion in no way proves that someone's complaint is not valid. And furthermore, NOT everyone knows that all "Coby products are junk." I have never heard of Coby, and can you prove to us that ALL of Coby's products are junk? Have you purchased every product that Coby has ever made? Who defines what "junk" is? You?

For the record, Jodi and I are not the same person - although I am also a female.

Finally:

"Wake up and smell the coffee pal, or shut your pie hole. That goes for you too, "Jodi" -- wake up and realize that there is more that goes on in this world than that which occurs on your little Ohio farmland."

This sounds like something a high school student who just lost a debate club match would say.

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#14 Consumer Comment

Jodi, don't waste your valuable time reasoning with this clown...

AUTHOR: Erikson - (U.S.A.)

POSTED: Monday, May 21, 2007

He had the audacity to make that dopey Ohio "farmland" crack. evidently alluding to the fact that we here in the Midwest are somehow less intelligent/educated than the socialites in the East. This from a so-called "man" who resides in the state that gave us TUPPER LAKE...

These people are 100% correct in their assertions about you, Shawshank (yes, that was intentional). You bring nothing productive to the table when you post on these pages.

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#13 Consumer Comment

Shawangunk

AUTHOR: Jodi - (U.S.A.)

POSTED: Monday, May 21, 2007

Don't you find it funny that your ONLY example of a positive rebuttal is dated 5/11. Exactly 1 day AFTER "H" first posted the question to you on 5/10 (Coby USA)! It's obvious you've read it "he's merely copying and pasting the same exact post on numerous reports". Now Shawangunk, if you can actually show me a positive rebuttal posted BEFORE 5/10, then you would be credible. Right now, your just laughable. Did you think people wouldn't be intelligent enough to put the dates together? As for your comment on me posting under numerous names...First off I'm a HER...secondly I have a life, and to post under another name, just to respond to you is also laughable!! I'll wait here laughing while you search your little heart out for those positive rebuttals...I won't hold my breath.

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#12 Consumer Comment

Walmart should've very well made it right.

AUTHOR: Londa - (U.S.A.)

POSTED: Monday, May 21, 2007

I can understand, you were trying to save a few bucks and it didn't work out that way for you and was probably more of a hassle then you bargained for. It sounds as though their customer service was quite poor.

I agree Walmart should've given you your money back. If they weren't going to refund your money, they should have never said you can bring it back. There's times I've gone to Walmart and wasn't able to purchase what I even went for, because of their customer service.

Another time I was going to Walmart to get keys made and asked a Walmart employee when I first entered the store to point me in the direction where I can get a key made. I was told we don't make keys here. Then I walked to the back of the store and go my key made. Imagine that. It's good to see you were successful in getting your money back. LSS

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#11 Consumer Comment

To "H"

AUTHOR: Shawangunk - (U.S.A.)

POSTED: Monday, May 21, 2007

Does this answer your many questions?

http:// www.ripoffreport.com/ reports/ripoff248277 .htm

Open your eyes and READ and you will find many more rebuttals like the one above.

Waiting for your "profuse apology" .....

If you do not like my posts, then don't read them. Plain and simple. You are just one of those people that only wants to listen to things that they want to hear. Open your eyes and realize that the majority of the posts on this site are NOT legitimate "rip offs" -- only people that are unhappy because things did not go "their way" due to their own incompetence. Wake up and smell the coffee pal, or shut your pie hole. That goes for you too, "Jodi" -- wake up and realize that there is more that goes on in this world than that which occurs on your little Ohio farmland. And no, H's rebuttal really wasn't that enlightening -- he merely copying and pasting the same exact meaningless post on numerous reports. He has not helped any consumer in question, only wasted this website's bandwidth with off-track comments much like you do, Jodi. Hmmm... could it be that Jodi is posting under numerous names and responding to her/his/its own comments????

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#10 Consumer Comment

Won't take it back?

AUTHOR: Mark - (U.S.A.)

POSTED: Monday, May 21, 2007

Okay, you bought a floor model and didn't test it. (I made that same mistake with a Zenith about 20 yrs ago. you're not alone on that one.) As painful as it was, almost giving myself a hernia, I took it back and got a refund. (one of the sales reps even laughed when he saw it. " i knew it was broke, that's why it wasn't for sale..."

Well, the mgr came over questioning that if it wasn't for sale, how did someone sell it?

Long story short, I got a refund and 20 bucks for the hassle. If you ever see a 'floor model' of anything, look to see if it has a DNW sticker. DNW=Does Not Work.

Box or no box, if it was bought within 30 days and you have the reciept, i can't see why they'd hassle you. But I have seen them hassle people for less.

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#9 Consumer Comment

Shawangunk...

AUTHOR: Jodi - (U.S.A.)

POSTED: Monday, May 21, 2007

Please, again, I beg you to answer H's question. H, thank you! Another well worded, intelligent post.

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#8 Consumer Comment

Shawangunk...

AUTHOR: H - (U.S.A.)

POSTED: Monday, May 21, 2007

I had a question for Shawangunk.

I have yet to see a post from you that is anything but argumentative and condescending. How come?

I am not being rhetorical; I am honestly asking this question.

I don't want you to become upset, I am really just curious as to why your posts always have:
a. - and insult
b. - a sarcastic remark
c. - negativity toward the OP

If you can point me in the direction of just ONE post that did not contain one of these elements, I will eat my words and apologize profusely. I want to stress how serious my question is, and that I am not trying to pick a fight with you... I really just want to know.

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#7 Consumer Comment

Let me get this straight ....

AUTHOR: Shawangunk - (U.S.A.)

POSTED: Monday, May 21, 2007

You bought a $2284 TV for $1,000 -- a FLOOR MODEL from WALMART with no manual, box, or anything else -- and didn't even bother to see if it worked before paying for it and leaving the store??

Ever hear, you get what you pay for? I just can't fathom why anyone would ever do something like this.

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#6 Consumer Comment

Harsh response, Lee Ving....

AUTHOR: Thomas - (U.S.A.)

POSTED: Saturday, May 19, 2007

I think that the sales receipt MUST be prominently marked "Sold as is, where is", or the TV must meet a "Fitness for purpose" threshold, i.e. it must work. A sign on the TV would not count, because signs become lost or mislocated. A floor sample TV is USED, and a substantial price reduction IS in order for a WORKING USED set.

My concern would be that I remember that those lamps used in LCD sets have a good service life so perhaps some other incident caused the light to fail... like the set was knocked over....

Next time I bet Teresa will look for bargains that are still in their undisturbed shipping box. That is what I do, and I picked up a HD LCD a while back at a "last one" nice price.... and it was still in its undisturbed shipping box and sitting underneath the demo floor model. The store staff had already labeled the demo floor model itself as being reduced because IT was "the last one".

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#5 Consumer Comment

Harsh response, Lee Ving....

AUTHOR: Thomas - (U.S.A.)

POSTED: Saturday, May 19, 2007

I think that the sales receipt MUST be prominently marked "Sold as is, where is", or the TV must meet a "Fitness for purpose" threshold, i.e. it must work. A sign on the TV would not count, because signs become lost or mislocated. A floor sample TV is USED, and a substantial price reduction IS in order for a WORKING USED set.

My concern would be that I remember that those lamps used in LCD sets have a good service life so perhaps some other incident caused the light to fail... like the set was knocked over....

Next time I bet Teresa will look for bargains that are still in their undisturbed shipping box. That is what I do, and I picked up a HD LCD a while back at a "last one" nice price.... and it was still in its undisturbed shipping box and sitting underneath the demo floor model. The store staff had already labeled the demo floor model itself as being reduced because IT was "the last one".

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#4 Consumer Comment

Harsh response, Lee Ving....

AUTHOR: Thomas - (U.S.A.)

POSTED: Saturday, May 19, 2007

I think that the sales receipt MUST be prominently marked "Sold as is, where is", or the TV must meet a "Fitness for purpose" threshold, i.e. it must work. A sign on the TV would not count, because signs become lost or mislocated. A floor sample TV is USED, and a substantial price reduction IS in order for a WORKING USED set.

My concern would be that I remember that those lamps used in LCD sets have a good service life so perhaps some other incident caused the light to fail... like the set was knocked over....

Next time I bet Teresa will look for bargains that are still in their undisturbed shipping box. That is what I do, and I picked up a HD LCD a while back at a "last one" nice price.... and it was still in its undisturbed shipping box and sitting underneath the demo floor model. The store staff had already labeled the demo floor model itself as being reduced because IT was "the last one".

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#3 Consumer Comment

Harsh response, Lee Ving....

AUTHOR: Thomas - (U.S.A.)

POSTED: Saturday, May 19, 2007

I think that the sales receipt MUST be prominently marked "Sold as is, where is", or the TV must meet a "Fitness for purpose" threshold, i.e. it must work. A sign on the TV would not count, because signs become lost or mislocated. A floor sample TV is USED, and a substantial price reduction IS in order for a WORKING USED set.

My concern would be that I remember that those lamps used in LCD sets have a good service life so perhaps some other incident caused the light to fail... like the set was knocked over....

Next time I bet Teresa will look for bargains that are still in their undisturbed shipping box. That is what I do, and I picked up a HD LCD a while back at a "last one" nice price.... and it was still in its undisturbed shipping box and sitting underneath the demo floor model. The store staff had already labeled the demo floor model itself as being reduced because IT was "the last one".

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#2 Consumer Comment

Lee Ving

AUTHOR: Jodi - (U.S.A.)

POSTED: Saturday, May 19, 2007

Are you saying that if you were to buy something on clearance, you wouldn't expect it to work? If the item didn't work, you don't think the company should take it back? If you saw 2 TV's..one for $2,300, the 2nd for $1,000..then you were told that the $1,000 TV works and if it doesn't then you can bring it back...are you saying you would still pick the $2,300 TV? If so, that makes YOU the idiot (your words not mine). I don't know many people that would turn that offer down. Are they all idiots?

I'm just defending Teresa's right to report her experience with Walmart. Most of all Lee ving, whats with the "idiot" and "screw you comment"? You act as if you are personally offended that this woman would purchase a TV on clearance...Guess what LeeVing, it happens all the time, and the TV's usually work. People like you are the reason others have stopped reporting here for justice. Foul and insulting language against others. It's sad that when people feel this is their only way to let their experience be known, then they get a rebuttal from an arrogant no it all that thinks they know the situation better than the OP. Lee Ving, how about saving your hissy fit for something that pertains to you personally.

Teresa, if you are reading this, then please know that not everyone reading your post feels the way Lee Ving does. Any normal person would feel angry, cheated, and upset in your situation. You may have prevented someone else from making the WALMART mistake. Thanks Teresa!

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#1 Consumer Comment

No fan of Wal-Mart but............

AUTHOR: Lee Ving - (U.S.A.)

POSTED: Saturday, May 19, 2007

Help me understand please. You purchased a $2300 TV for $1000, and you wanted the transaction to be risk free?

If you wanted a risk-free transaction, why didn't you spend $2300? That's what a rational being would do. Only an idiot would think thay are getting the same thing for 60% less. It's just like EVERYONE thinks they got a special deal on their house or car. Of course they didn't, they paid market price.

And market price on floor model TV that was $2300 was obviously $1000, and you should have had an expectation aligned around $1000, not $2300.

You took a chance on the TV, and I can't believe they took it back.

I am no fan of Wal-Mart and it's policies, but I suppose clients the likes of you force them into their facist behavior, but in this case, they should have told you to screw.

So now with your thousand bucks back, you can continue your search for a 50" WEGA HDTV.

I'm sure you'll find it real soon.

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