ED Magedson – Founder
Walmart.com702 SW 8th Street, Bentonville, Arkansas USA
Walmart.com, Keepsake Diamond Fake Diamond Sold as Genuine, Bentonville Arkansas
Nine years ago, my husband surprised me at Christmas with what we both believed was a diamond engagement ring. He ordred it from Walmart.com and it came with a certificate of authenticity from Keepsake Diamonds.
Recently the stone fell out. I took it to a jeweler to be repaired and who informed me t was not a diamond at all. I called Walmart's customer service line and was told that because the purchase was so long ago, there was nothing they could do. It's only guaranteed for 90 days.n I just had to spend the rest of my life with a fake diamond engagement ring.
I've looked at the Keepsake Diamond guarantee, which is in very tiny print and is only for a year.
Most people do not run out to get their jewelry appraised within 90 days of purchase or even within a year, especially people who can only afford to apy $300 to $500 for a ring. We just trust the retailer.
Diamonds are not like blenders. Theyre tems people cherish for a lifetime. Selling fake diamonds to people who believe they are the real thing is just plain wrong.
This report was posted on Ripoff Report on 11/25/2013 10:56 AM and is a permanent record located here: http://www.ripoffreport.com/reports/walmartcom/bentonville-arkansas-72716-8611/walmartcom-keepsake-diamond-fake-diamond-sold-as-genuine-bentonville-arkansas-1102037. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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