Report: #854227

Complaint Review:

  • Submitted: Thu, March 15, 2012
  • Updated: Thu, March 15, 2012
  • Reported By: Charles Bado — Fort Lauderdale United States of America

    United States of America Walmart I purchased a 73 inch Mitsubishi 3D TV. If you go to there website address it cleary indicates under th feature section that it comes with 3D glasses. 2 customer service calls confirmed it. But no Internet, Internet

Show customers why they should trust your business over your competitors...

When I called customer service they refused to honor what their website offering indicates.   I spoke with them at least 6 times and although they even had a video about the glasses under the features section.  

They clearly state that it does not include the stand but fail to state that 3D glasses are not included.

The bottom line is is deceptive and will argue with you continuously.  I found it incredible that such a large company uses bait and switch tactics.  They lack honor.

Beware, even though this occurred in January their webite presentative has not changed.  Calling customer service to cofirm that feature items are incluuded mean nothing.  

I would caution everyone that this company is like a used car lot.  You can't trust them and in the end you'll get ripped off.
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This report was posted on Ripoff Report on 03/15/2012 09:08 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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