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Report: #355666

Complaint Review: Warranty Corporation Of America - Asurion Company - Norcross Georgia

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  • Reported By: Groton Connecticut
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  • Warranty Corporation Of America - Asurion Company 3110 Crossing Park Rd. Norcross, Georgia U.S.A.

Warranty Corporation Of America - Asurion Company $379 for an extended warranty which is no good Norcross Georgia

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Below is the letter I wrote to their company.
My name is David Flewelling and We have a major problem!
I purchased a 60 month extended warranty while my 50 inch, DLP television was still under manufacturer's warranty, through a company that original did some repairs on it, 6 months after the purchase!
I know need to have it serviced, but was told that my warranty was not worth the paper it was written on, due to the fact that I did not buy the extended warranty through Best Buy, which sold me the television originally!
I was informed of this morning at 9 AM, and was told to Fax all of my documents concerning this to your company, and Daniel would be back in touch with me! I have since called numerous times, but no one will allow me to speak with this person, and the last person I spoke with, about 3:50 PM, hung up on me!

In the mean time I called Paul's TV, the company that sold me the warranty, and was advised that they would look into the matter, and that this warranty was & should be valid for the duration of the contract, which is suppose to end in January of 2012!

I have also spoken with a representative of the Consumer Protection Agency, in Hartford Connecticut, and was informed that when I purchase a warranty of electronics, that are over a certain dollar amount, and still under manufacturer's warranty, that indeed they are and should be valid, whether or not I purchased it through the original seller of the product! So, someone either has committed outright Fraud, or has been grossly misinformed!
It is late Friday now, and I haven't anymore time today to deal with this issue. But please be well advised that this has only just begun! Monday morning I will make numerous phone calls concerning this, as well as to my Attorney! If someone is selling bogus warranties to a reputable company, through your corporation, then you are still at fault! This constitutes felony fraud! I hope you are aware of that, as I had a small conversation with my attorney. He doesn't really know exactly the specifics but he thinks that on the out set it looks like blatant misrepresentation, and from the way I was treated on the phone, and still have waited all day for a follow-up phone call, but have not received one, is a Big Red Flag to me!
Sincerely,

David just got screwed
Groton, Connecticut
U.S.A.

This report was posted on Ripoff Report on 07/25/2008 01:58 PM and is a permanent record located here: https://www.ripoffreport.com/reports/warranty-corporation-of-america-asurion-company/norcross-georgia-30071/warranty-corporation-of-america-asurion-company-379-for-an-extended-warranty-which-is-n-355666. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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