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Report: #976599

Complaint Review: Warranty Logistics - Irving Texas

  • Submitted:
  • Updated:
  • Reported By: Matthew Ortega — grand island Nebraska United States of America
  • Author Not Confirmed What's this?
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  • Warranty Logistics 2700 S Story Rd Irving, Texas United States of America

Warranty Logistics TOTAL RIPOFF Repair Depot no knowledge on repairs, loses Product Irving , Texas

*Consumer Comment: Virus?

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First of all do not buy the NEW service plan from walmart sams target or any retailier. I sent in my computer in Sept. and its not DEC 1st and its still not fixed. as much time as i have wasted with the repair warrenty company. i could have paid a local computer repair center to fix it cheaper. Have sent in My computer 3 times first time it gets to the repair center they send it back and states the problem has to do with virus. Funny thing is i ran a recovery on it before it was sent in and reformated the hard drive. after recieving the laptop back that time I was advised to send it back in with the recovery disk... round 2, they fixed nothing.... lost the disk... and now on round 3 with this f***ed up company. All they ever do when you call in is applogies which pisses me off.. I please stress any customer not to buy the warranty because I dont want anyone to go threw the same BS I have been threw. Beware...of this company..

This report was posted on Ripoff Report on 12/01/2012 12:03 PM and is a permanent record located here: https://www.ripoffreport.com/reports/warranty-logistics/irving-texas-/warranty-logistics-total-ripoff-repair-depot-no-knowledge-on-repairs-loses-product-irv-976599. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Virus?

AUTHOR: Concerned - (USA)

POSTED: Saturday, December 01, 2012

Unfortunately, most people believe that if you do a recovery (back to the day it was new) that it will remove a virus. WRONG! The only way to ensure that a virus is gone is to "scrub" the hard drive or "write it to zeroes" (yes I'm a techie, 20 + years). There are two online virus scanning services that you could use that is absolutely free that I would recommend, but I won't put their names on here. I've used both and they are very good. Do a search with Google and you will find them. One starts with a B and the other starts with a T. Good luck!

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