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Report: #437646

Complaint Review: Warranty Service Center - Auto Warranty - Wayne Brown - Phoenix Arizona

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  • Reported By: Phoenix Arizona
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  • Warranty Service Center - Auto Warranty - Wayne Brown Phoenix, Arizona U.S.A.

Warranty Service Center - Auto Warranty - Wayne Brown 2-3 calls a day advising my warranty is about to expire Phoenix Arizona

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At least daily and even multipal times a day I will receive a call regarding the expiration of my auto warranty, and it is pre-recorded, I am asked to press 1 to talk to a representative or 2 to take my number off their list. Well today I got the farthest I have gotten, I talked with Eric who explained the warranty, and told me the price of the warranty $2905.00 that would cover until 2014 or 191,000 miles which ever came first. I asked him to fax me a copy of what was covered so we could go over the information and he put me on hold and I was transferred to Wayne Brown "Manager". I was told they could not fax information on the contract, it was against their policy. I asked him to only fax me the description of coverage that Eric had stated. He said he could direct me to their web site and I could read about it there, then he hung up on me.

I have tried the press 2 to have our number deleted from their call list and that hasn't worked, they continue to call. If I do receive any further calls and can talk with a person again I will try to see if they will give me their web site, then I will post it for others to see if this is the company that has been bugging them as well.

Frustrated in Phoenix
????????? What to do????????

Phyllis
Phoenix, Arizona
U.S.A.

This report was posted on Ripoff Report on 03/25/2009 04:50 PM and is a permanent record located here: https://www.ripoffreport.com/reports/warranty-service-center-auto-warranty-wayne-brown/phoenix-arizona/warranty-service-center-auto-warranty-wayne-brown-2-3-calls-a-day-advising-my-warranty-437646. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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