Complaint Review: Washington Mutual Bank - Puyallup Washington
- Washington Mutual Bank 17404 Meridian E. Puyallup, Washington U.S.A.
- Phone: 253-670-6360
- Web:
- Category: Banks
Washington Mutual Bank Our bank is a ripoff liars victimized us, someone within the bank stold our checks and got away with it, we are the victims and no one cares. Puyallup Washington
*Consumer Comment: Your bank is responsible
*Consumer Suggestion: Contact the FDIC
*Consumer Comment: CALL DEPT. OF FINANCIAL INSTITUTIONS 1-360-902-8788
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It all started back in September 2001, I received a box of checks that were incorrect, they started them @ the incorrect #. I then called the bank to let them know, they told me to bring the checks in and they will order me new ones. The next day September 13, 2001, I returned the box of checks to a teller, she stated they would take care of these checks, and order me new ones.
2 weeks later someone was writing these checks. They had cleared our account out. They ended up writing over $3000.00 worth of checks that should have been shredded. I received a call from another washington Mutual customer that had a box of their checks stolen 1 week prior. The checks eneded up being stolen from someone with in the bank, whether it be a teller, the cleanup crew, I am not sure, but they are liable and are not helping me out in this matter.
I have left several messages @ their corporate office & have had no response back. It has now been 5 months and the bank has not once tried to contact me with any information. I believe they are hiding something. I have a detective on the case, but they refuse to talk to him also....
Shana
Graham, Washington
This report was posted on Ripoff Report on 03/16/2002 12:00 AM and is a permanent record located here: https://www.ripoffreport.com/reports/washington-mutual-bank/puyallup-washington-98375/washington-mutual-bank-our-bank-is-a-ripoff-liars-victimized-us-someone-within-the-bank-s-16919. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 Consumer Comment
Your bank is responsible
AUTHOR: Tom - (U.S.A.)
SUBMITTED: Wednesday, February 23, 2005
Of course your bank has to give your money back on checks drawn on your account that YOU did not sign. If the check does not have your signature then the bank is in error because they are supposed to verify each check to make sure it has your (or any other authorized) signature on it - and it must match, meaning not a forgery. That is the entire purpose of signing checks - signature verification. So much is automated these days that nobody sits down and looks at the signatures until something like this happens. BUT THE BANK IS RESPONSIBLE. GO GET YOUR MONEY BACK.
#2 Consumer Suggestion
Contact the FDIC
AUTHOR: Cathy - (U.S.A.)
SUBMITTED: Tuesday, February 22, 2005
I contacted the FDIC about the Bank of America and washignton Mutual (both) and received a satisfactory response in 24 hours. In fact it was so fast that I had to look twice at the hand delivered (FED-EX)letter I receivd from The Bank of America apologizing for their actions. In my ase they were sending my payments to a prior (closed account) and charging me late fees for my openaccount. The debt in my open account was growing larger becuase they were not deducting the payments I was sending them. get your receipts for all transactions you can prove and write them at http://www.fdic.gov/. Remember that the FDIC insures their deposits.
#1 Consumer Comment
CALL DEPT. OF FINANCIAL INSTITUTIONS 1-360-902-8788
AUTHOR: mr - ()
SUBMITTED: Wednesday, May 01, 2002
THIS AGENCY GOVERNS THE PRACTICES OF ALL
FINANCIAL INSTITUTIONS, IN THE STATE OF WASHINGTON
THEY MAY BE ABLE TO HELP YOU SORT THIS OUT???
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