I have been in the restaurant business for 30 years. I have never signed a contract with Waste Management until back in 2006 when our garbage bill took a huge hike and we were looking at going with another company. Waste management made us a deal and lowered our monthly bill to satisfy us. Thats when they brought a contract in person and I did sign it. Thinking it was a year because once every year they would send me a contract to sign but I never did. Ever since then our monthly bill has been increasing. In 2009 my brother was throwing some balsom in my dumpster and they called and said that they were going to start picking up twice a week. I stated to them that no more balsom would be going into the dumpster and that we didn't need a twice a week pick up. They continued to pick up twice a week. My bill continued to go up every month. The monthly bill was at $260.00 in 2006. Last month I paid $478.00 same contract.
Last week a different garbage company came in and gave me a bid for $150.00 a month. I took their service at once. On Aug.12 2011 I had my husband call waste management to pick up their dumpsters. I didn't remember signing any contract of theirs but I was told in 2006 I signed a 3 year contract and that after 3 years it automaticlly renew for a year at a time and I would need to give a 90 day notice but my contract renewed on Aug. 1 2011 so I was past the time for a 90 day notice. We basically told them to pick up their dumpsters and they said see you in court. Today Aug. 18th. we recieved a copy of the contract stating that we would need to send them $958.00 plus $75.00 container refurbush. But I think it may be more now that were not in our 90 days. Also they want a writting notice thats certified. They recomended not making any changes yet, but I know they know we already have. Another thing I signed the contract in 2006 but the one they sent me had it marked for twice a week pick up and that never happened till 2008. Also, they have been sending me a new contract to sign offering me coupons if I sign it, but I never did. I do not have a copy of the original contract but I do have a copy of the one they keep sending me. A $328.00 savings would be great in these times. I am debating if I want to talk to my attorney or if I should borrow the $1000.00 or more and still save in the end. I know one thing will be warning people around town that still have waste management. Who really reads all the small print on the back of the contract for a garbage pick up and its a full page. They really cover themselves. I never heard of a 3 year contract that after 3 years it automatically renews for a year at a time.