• Report: #648780
Complaint Review:

Water Garden Guy

  • Submitted: Fri, October 08, 2010
  • Updated: Fri, October 08, 2010

  • Reported By: Yagmight — St. Petersburg Florida United States of America
Water Garden Guy
Internet United States of America

Water Garden Guy Sales Race Horses I asked for a refund and was told that he was having medical problems and to be patient. After 2 months, I still haven't received my refund Internet

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I ordered a book on how to install a pond in my backyard.  I paid the money and expected a three book package would be sent based upon the sales pitch.  Instead I received an e-mail saying that I had bought an e-book and told me how to download it.  The e-book is not what I was looking for and the site said that there was a full refund if I wasn't satisfied, so instead of printing the e-book, I immediately asked for a refund.    I contacted Scott Trunkett at STrunkett@SalesRaceHorses.com on 7/23/10 for a refund.  On 7/24/10, I received an e-mail from Scott saying "No prob, I'm working on it....but have some serious family health issues going on right now..Can you please be patient?  Nobody's ever asked for refund, so I have to figure out how to do it."   It's now 10/7/10, and I haven't received my refund and Scott does not return my e-mails or phone calls.


This report was posted on Ripoff Report on 10/08/2010 05:52 AM and is a permanent record located here: http://www.ripoffreport.com/reports/water-garden-guy/internet/water-garden-guy-sales-race-horses-i-asked-for-a-refund-and-was-told-that-he-was-having-me-648780. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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