• Report: #150072
Complaint Review:

WaWa Digital

  • Submitted: Sun, July 17, 2005
  • Updated: Sun, July 17, 2005

  • Reported By:Ashland Oregon
WaWa Digital
wawadigital.net Internet U.S.A.

WaWa Digital terrible customer service Ripoff New York City New York Internet

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After placing an order online, they say you must call company to confirm. This makes no sense. My order was placed on a Friday, just before a holiday weekend, so I was prepared to call the next Tuesday. On Sunday, I received a call from company asking me to confirm order. OK. Then they tried to sell me accessories. I said "no thanks." They hung up on me.

Two weeks later, I checked my credit card charges. No charge. According to their Website, that means the product has not shipped. Although they had my e-mail adress and phone number, nobody contacted me to tell me my order had not been processd after two weeks. Trying to contact their customer service was difficult. When I reached someone, they brusquely told me that the item was on backorder . When I asked when they estimated it would be shipped to me, they said 6 weeks. I cancelled my order, but I am concerned that they may not follow through.

Ashland, Oregon

This report was posted on Ripoff Report on 07/17/2005 10:25 AM and is a permanent record located here: http://www.ripoffreport.com/reports/wawa-digital/internet/wawa-digital-terrible-customer-service-ripoff-new-york-city-new-york-internet-150072. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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