Report: #982312

Complaint Review: WAX VAC

  • Submitted: Fri, December 14, 2012
  • Updated: Fri, December 14, 2012
  • Reported By: AKD — Columbus Ohio United States of America

    United States of America

WAX VAC A RIPOFF!! $6.99 shipping? NO TRY DOUBLE!!! when do they tell you? AFTER YOU HAVE PAID! & WOW TERRIBLE CUSTOMER SERVICE Internet

Show customers why they should trust your business over your competitors...

First of all, they state ALL OVER THE WEBSITE that shipping is only $6.99! And emphasize how great it is that you are receiving an extra machine for "free"....... Yeah... They decide to also charge you another $6.99 for the shipping of the second machine that you had NO CHOICE BUT TO ORDER!? Charging us like they will need to ship a whole separate box for the 2nd one! So now you are paying the $10 PLUS 2 shipping fees! BUT IF YOU HAD NOT READ THIS REVIEW PRIOR TO BUYING---- you would not have even known you were paying over $23 until AFTER you had given all of your information, yes skipping the confirmation page!

AFTER this happened, I decided to google the company. This is where I read many of the SAME reviews. So I called to cancel. My first couple of times calling I spoke with very rude people! I am not even going to go into detail about that because this review is starting to getting too long.. LUCKILY I was able to get a full refund in the end. DO NOT WASTE YOUR TIME OR MONEY! I have read plenty of reviews from people who were NOT able to get any refund :( Thanks for reading!
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This report was posted on Ripoff Report on 12/14/2012 07:07 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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