• Report: #982312
Complaint Review:


  • Submitted: Fri, December 14, 2012
  • Updated: Fri, December 14, 2012

  • Reported By: AKD — Columbus Ohio United States of America
Internet United States of America

WAX VAC A RIPOFF!! $6.99 shipping? NO TRY DOUBLE!!! when do they tell you? AFTER YOU HAVE PAID! & WOW TERRIBLE CUSTOMER SERVICE Internet

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First of all, they state ALL OVER THE WEBSITE that shipping is only $6.99! And emphasize how great it is that you are receiving an extra machine for "free"....... Yeah... They decide to also charge you another $6.99 for the shipping of the second machine that you had NO CHOICE BUT TO ORDER!? Charging us like they will need to ship a whole separate box for the 2nd one! So now you are paying the $10 PLUS 2 shipping fees! BUT IF YOU HAD NOT READ THIS REVIEW PRIOR TO BUYING---- you would not have even known you were paying over $23 until AFTER you had given all of your information, yes skipping the confirmation page!

AFTER this happened, I decided to google the company. This is where I read many of the SAME reviews. So I called to cancel. My first couple of times calling I spoke with very rude people! I am not even going to go into detail about that because this review is starting to getting too long.. LUCKILY I was able to get a full refund in the end. DO NOT WASTE YOUR TIME OR MONEY! I have read plenty of reviews from people who were NOT able to get any refund :( Thanks for reading!

This report was posted on Ripoff Report on 12/14/2012 07:07 PM and is a permanent record located here: http://www.ripoffreport.com/reports/wax-vac/internet/wax-vac-a-ripoff-699-shipping-no-try-double-when-do-they-tell-you-after-you-have-982312. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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