Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1363677

Complaint Review: waypoint homes - tampa Florida

  • Submitted:
  • Updated:
  • Reported By: keisha89765 — seffner Florida USA
  • Author Confirmed What's this?
  • Why?
  • waypoint homes 8302 Laurel Fair Circle suite120 tampa, Florida USA

Waypoint homes colony starwood homes moldy homes, liars, duplicate electric bill, family sick tampa Florida

*REBUTTAL Owner of company: Need more from you

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

 

Review
Hello I’m currently going through issues with waypoint homes as well and I would like to know if you can possible help us.We are an active duty military family and we rented a single family home from waypoint homes on January 16,2017. On January 16,2017 I did the walk through of the home with the waypoint realtor and I notice a smell in the home. Then my children eyes started to turn red and they started getting rashes.I called and emailed waypoint and the realtor about the smell and about the air quality in home but nothing was done.

On February 15,2017 water started coming up through the floor in the living room. A water extraction team came out and tested every room I the room and it was wet including the wall that separates the living room from the kitchen. He removed base border from wall and we all woke up feeling ill the next day February 16,2017. My children face was puffy and eyes were red and I couldn’t breathe. We went to urgent care and my children were put on steroids because they all developed a strong forceful cough and I antibiotics as well. On Friday a mold specialist confirmed that there is mold in the home . Waypoint released us from our lease on February 24, 2017, because the house was deemed uninhabitable .

We’ve since moved out as of February 27,2017 I a still not well and neither is my oldest son he still has a really bad cough because his room was the main one affected by mold. We received a move-out statement from waypoint homes and they are billing us for electricity from 1/16/17 until 3/1/17. We have our electricity bill already from Teco company for $167.50. Waypoint homes informed me this morning 3/21/17 at 9:30 a.M that they have a third party company that works with Teco and they will provide us the bill .I spoke to Teco in regard to this electric bill from waypoint homes and they informed me that it is fraudulent because there is no third party company that is affiliated with them.

They informed my husband and I not to pay it because we already paid Teco for electricity but waypoint is holding on to our security deposit and took payment also for fraudulent electric bill in which Teco knows nothing about. Please if you can help my family and I get justice we greatly appreciate it . 

 

This report was posted on Ripoff Report on 03/24/2017 06:47 AM and is a permanent record located here: https://www.ripoffreport.com/reports/waypoint-homes/tampa-florida-33610/waypoint-homes-colony-starwood-homes-moldy-homes-liars-duplicate-electric-bill-family-s-1363677. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

Need more from you

AUTHOR: Waypoint Homes - (USA)

POSTED: Tuesday, March 28, 2017

Hello,


We do use a 3rd party company called Conservice for all utility billing. If you could please provide proof of the dates you paid directly to Teco we would like to send to our accouting team to investigate. You can send this info to social@waypointhomes.com. Please include your full name, Waypoint property address and the above review with your email.

 

Thank you,

Waypoint Homes

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now