WC VALUE PLUS,WC EXPLORE USA AND MANY OTHER FAKE COMPANIES NAMES PO BOX 5265 HOPKINS MN 55343
MINNEAPOLIS, Minnesota U.S.A.
- Phone: 800-475-1942
- Category: Banks
WC VALUE PLUS,WC EXPLORE USA UNDER THE UMBRELLA OF PRIVILEGES AND DAMARK UNAUTHORIZED CHARGES + MEMBERSHIP ENROLLMENTS UNDER FAKE COMPANY NAMES MINNEAPOLIS, JUNCTION CITY, Minnesota, KANSAS
I Linda am writing in concern of charges made on my Chase bank account that were never authorized by me in any way. This fraud was started 5/23/2007 for Value Plus in the amount of $16.95 per month until March of 2008. The total amount is 186.45. The second unauthorized charge to my Chase bank account was started 6/9/2007 for Explore USA in the amount of $16.95 per month until March 2008. The total amount taken without my permission for this account is $169.50. I have proof I called (Member Services) 1 800-475-1942, 4/6/2008 and they were more than glad to issue me a total refund and stop the transactions right away however, first I had to fill out paperwork they were going to send me for the refunds to be sent to their main office and I would have my total refund after 7 business days. The company Rep had no idea how the charges even got started or how they got my personal information or debit card info. A couple of days later I recieved 2 email membership refund confirmation letters stating I didnt cancle my account until 4/27/2008 so they were able to take another $16.95 out of my March bank statment. weeks went by and I never received the paperwork after 3 calls. I also in the mean time kept in contact with my CHASE bank and each time I spoke with the dispute department of the bank they encouraged me each (3) times to try to work it out with the company because if I go through bank they will only give me 3 months 90 days and not even the overdraft fees over $40 would be refunded. I did a internet search for WC VALUE PLUS and WC EXPLORE USA and never found a web site only complaint sites of this company stealing from so many people without permission and they had no idea how they got there information. I have sent a letter to the po box number Member Services gave me on the 3rd call and paid extra money to the post office to make sure the letter arrived which it arrived march 14th 2008. I asked them to call me to explain what process I should expect and when my money would be put back into my bank account the same way they took it out. My bank told me if I changed my number on my card Members Services would not be able to put the money back so I am stuck until they do it or until I get tired of ewaiting and try to get my bank to take care of it. I am disabled on a limited income and my bank doesnt even want to take responsibility for the charges even though this has been going on for a few years and affected many bank customers. I thought it was up to my bank to protect my account and inform me if charges of this sort appeared on customers accounts? Does anyone have any other ideas to ensure I receive ALL my money back?
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