We Energies Stressful Move Caused by WE Energies Milwaukee Wisconsin

WE Energies and their incompetent employees made it a very stressful move for my family. At the end of August, we moved down the street from our old neighborhood into a new one. We simply wanted to transfer our account to the new residence. We Energies made my husband go through a cumbersome verification process in which none of the questions that was asked pertain to him. Because they couldn't verify him over the phone, they instructed us to go downtown to the Salvation Army to formally fill out an application. They told us it would not be a problem and it would only take 2-3 days. After the 3 days were up there was still no electricty at the new place. It just so happened that the weather was horribly hot and humid so we had to plan the move carefully since we have 2 small children. I called and spoke to a customer service rep to try to speed up the process by giving my information. Everything was verified and she said it would be about 3 days. Well the 3 days passed by and still no electricity. Not only am I annoyed at how much money I've spent on U-Haul (due to having to strategically plan the move because of having no electricity), but am annoyed that I can't immediately hook up my refrigerator and ac unit.