Complaint Review: weapons universe - Internet
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- Author Not Confirmed
- weapons universe Internet USA
- Phone: 931 255 9092
- Web:
- Category: BBB Better Business Bureau
weapons universe ordered a nife they cancelled my order took money out of my account and is not giving it back Internet
*UPDATE Employee: Customer was Never Charged
Show customers why they should trust your business over your competitors...
I ordered a knife to add to my collection from Weapons Universe online on Feb. 15th. They immediately took the money out of my bank account. The order receipt had said that I could check on my order in 72 hours to track the order.
It has been 2 weeks now and I can't seem to get an answer as to where the order is or why I have not received my money back. Everytime I call, I get a voice message and I have tried emailing them numerous times.
At the time I placed the order, I was suppose to receive it in 7-12 days. My order number is 00093735.
This report was posted on Ripoff Report on 02/28/2014 04:26 PM and is a permanent record located here: https://www.ripoffreport.com/reports/weapons-universe/internet/weapons-universe-ordered-a-nife-they-cancelled-my-order-took-money-out-of-my-account-and-1127412. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Customer was Never Charged
AUTHOR: Weapons Universe Support - ()
SUBMITTED: Wednesday, March 26, 2014
Customer was Never Charged. We spoke to this customer on February 24th 2014 and he was explained that the item was sold out and that his credit card was NOT charged. It is dishonest to write a complaint after our correspondence, and after the fact he can confirm the billing with his bank. When someone uses their credit card, it automatically creates a pending pre-authorization by the bank, but we voided that pre-authorization and canceled the order.
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