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Report: #1207362

Complaint Review: web.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Umair — Dubai
  • Author Confirmed What's this?
  • Why?
  • web.com Internet USA

web.com Fraudulent use of Credit Card Internet

*UPDATE Employee: Charges to CC

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I would like to submit my report against www.web.com. They charged my credit card with $14.95 on February 05, 2015 without my knowlege and consent.

 

I never used www.web.com services for domain name registratoin or web hosting in my enture life. However out of the blue they charged my credit card with $14.95 and transaction narration is saying that it was charged by www.web.com DIY.

 

I tried to contact www.web.com by email but there is no email address provided on their website only phone number is there. As I am outsite of USA I cannot afford to call them.

 

In today's infommation technology age such kind of act is very cheap and in long run gives to no benefit to compnay. 

 

If any of the representative of www.web.com read, please contact me by email and I will send my credit card statement otherwise I am going to launch fradulent web transaction complaint.

 

While browsing about www.web.com I came to know that this compnay is habitual of using with authorization credit cards. So please be careful.

 

This report was posted on Ripoff Report on 02/07/2015 04:39 AM and is a permanent record located here: https://www.ripoffreport.com/reports/webcom/internet/webcom-fraudulent-use-of-credit-card-internet-1207362. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Charges to CC

AUTHOR: Executive Support Team - ()

POSTED: Monday, February 09, 2015

Umair,

Thank you for alerting us to your issue. We value all feedback and use this information to improve internal processes, service offerings and customer interactions. We would like to address your concern regarding this charge, so we ask that you please send us your contact information and details of this post using the following link: http://support.web.com/

 

Thank you,

Executive Support

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