Report: #1219630

Complaint Review: web.com - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Wed, April 01, 2015
Updated: Thu, June 25, 2015
Reported By: rginnc — Charlotte North Carolina USA

Author Not Confirmed

Why?

web.com Internet USA

Phone:
Web: www.web.com
Category: Web Hosting

web.com Sneaky Opt-In Process Internet

*UPDATE Employee: Pricing

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After purchasing a $ .99 logo, I was "opted-in" for a $9.95/month website. Since I am very careful about checking for "sneaky" opt-ins, this company's opt-in process is obviously extremely subtle, to the point of being "hidden." The service rep told me on the phone that a redund would be issued, but the claim was subsequently denied.

This report was posted on Ripoff Report on 04/01/2015 06:22 AM and is a permanent record located here: https://www.ripoffreport.com/reports/webcom/internet/webcom-sneaky-opt-in-process-internet-1219630. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:

0Author

1Consumer

0Employee/Owner

#1 UPDATE Employee

Pricing

AUTHOR: Executive Support Team, Web.com - (USA)

SUBMITTED: Thursday, June 25, 2015

POSTED: Thursday, June 25, 2015

Dear rginnc from Charlotte,

We go to great legths to be clear on our pricing, and the terms and conditions of all special offers and promotions. That said, we still appreciate all feedback, positive or negative. Rest assured, we use this information to continually evaluate and improve our internal processes, service offerings and customer interactions. If your issue was not resolved or you wished to add additional information, we ask that you send us your contact information and details of this post via the following link: http://support.web.com/

Sincerely,

The Executive Support Team

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