Complaint Review: WEB.com - Select State/Province
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- Author Not Confirmed
- WEB.com Select State/Province USA
- Phone:
- Web: www.web.com
- Category: Business Consulting
WEB.com Continued to take fees after several written requests to stop. Internet
*UPDATE Employee: Cancellations
*Author of original report: web.com makes good
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I contacted web.com based on what I found on the internet for an inexpensive web site to advertise a service I was starting. After completing the site and posting it on the internet I recieved a position with a new company that would not allow me the time to pursue the service the website was promoting. I reqauested web.com to stop taking the fees for the website since I no longer needed it, during sign up web.com was specific you could cancel any time. since my first request to have them stop taking the fees ($32.95) they have continued to withdraw the money three times ($98.85). Do not do business with them now they are not answering my emails at all, very frustrated, My latest request is for them to return the funds since my first request of cancellation. I will post if I am succesful in having my money returned.
This report was posted on Ripoff Report on 03/23/2014 04:08 AM and is a permanent record located here: https://www.ripoffreport.com/reports/webcom/select-stateprovince/webcom-continued-to-take-fees-after-several-written-requests-to-stop-internet-1132882. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
web.com makes good
AUTHOR: watcher - ()
SUBMITTED: Wednesday, March 26, 2014
In my previous report web.com had left me hanging with 2 months worth of charges. Well I was forwarded a phone number to contact them, which I knew was to try and extend my stay with their format, they did but in the end I was returned my fees and ended the relationship with them on good terms and a refund of two monthes fees. Thank you to web.com
#1 UPDATE Employee
Cancellations
AUTHOR: Executive Support Team - ()
SUBMITTED: Monday, March 24, 2014
Dear Watcher,
Thank you for your comments. We value all feedback and use this information to improve internal processes, service offerings and customer interactions. We would like to address your concern, so we ask that you please send us your contact information and details of this post via the following link: http://support.web.com/
Sincerely,
The Executive Support Team
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