WebCreationUS WebcreationUK Web design e-commerce Tempe Arizona

I hired WebCreationUS in March of 2013 to create an e-commerce website. I paid them $1500 (50% of the total project cost) deposit for the website design. I received a very specific contract and invoice that clearly itemized the product that I purchased.

Over the course of six months I requested updates regarding the development of my website and they gave me excuse after excuse about why they had not done any work on my site. They were not requesting anything from me, they were just giving me a run around over and over again.

I told WebCreationUS that I would file a complaint with the better business bureau if they did not begin working on my project. I ended up filing a complaint, WebCreationUS offered me half my deposit back as a resolution, which I declined because that was not a fair resolution; there is no reason for them to keep any money because they didn't do any work. They never offered to do my project. That was the end of my experience, $1500 lost.