• Report: #231348
Complaint Review:


  • Submitted: Thu, January 18, 2007
  • Updated: Fri, February 02, 2007

  • Reported By:Houston Texas
7765 Lake Worth Rd. #341 Lake Worth, Florida U.S.A.

WEBPOWER IFRIENDS CLICKCASH Denied me the money I made wrongly closed my account treated me like crap Lake Worth Florida

*UPDATE Employee: Response from ClickCash

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I signed up with ifriends and clickcash to become an affiliate and make money,well I started to make money,I had a couple of refferals then all of a sudden I could not log in.So I emailed them to find out what was going on.I got an email saying nothing about my account being closed,but they asked me how I was reffering other people to the sites.So I replyed and explained that I was posting ads and replying back to the ads after they asked for the info.Then the next day I still got no response as to why my account was not working so I emailed them again and finally they responded with this to say:

Dear Former Clickcash Affiliate:

We have decided to terminate your account. This termination was due to the manner in which you were introduced to the Clickcash program. According to our records, the manner in which you were introduced to the Clickcash program violated the Clickcash T&C, located at http://www.clickcash.com/new/agreement.htm

The affiliate who referred you to the Clickcash program has also been terminated.

We are currently reviewing your traffic to determine whether or not you have also engaged in marketing practices which may violate the Clickcash T&C. No new accounts, established by you or on your behalf will be authorized with the Clickcash program.

We are sorry that the Clickcash program was not compatible with your marketing strategies.

Ok well I reread the T&C and nowhere does it say anything about not posting ads to generate refferals.I mean come on,of course everyone knows you are not suppsoed to SPAM and I didnt but if I am not supposed to place ads to generate refferals then how do you generate refferals.That is stupid,and then saying that the reason my account was cancelled is due to the reason I got introduced to them.That is rediculous,I should not be punished because of the person who reffered me did something wrong.All I know is that I did not do anything wrong,I followed all directions did not spam and I still get my account cancelled. And they wont even pay me the money that I made before my account was closed.I know before my account was closed I had $80 in there.2 hours later I had 2 people email me and say that they signed up and asked me what do to next.So that is $160 in refferal payments,but I am not sure if the last 2 refferals were credited to my account because I did not check until later on that day when I found out my account was closed.


Houston, Texas

This report was posted on Ripoff Report on 01/18/2007 07:30 PM and is a permanent record located here: http://www.ripoffreport.com/reports/webpower-ifriends-clickcash/lake-worth-florida-33467/webpower-ifriends-clickcash-denied-me-the-money-i-made-wrongly-closed-my-account-treated-m-231348. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

Response from ClickCash

AUTHOR: Stacy - (U.S.A.)

With the information provided by Jennifer in her complaint, we located her ClickCash affiliate account. We track all referrals and signups extensively, and we were able to determine that she was introduced to the ClickCash program through a Craigslist advertisement offering a "unique money making opportunity." The person who placed the ad was engaged in improper pyramid scheme marketing, which is a violation of the ClickCash Terms and Conditions (http://www.clickcash.com/new/agreement.htm). Individuals were not signing up for the participating site's programs because they were truly interested in the program they signed up through the ad to generate commissions for the affiliate who had improperly placed the Craigslist ad. Then, they were required to make their own postings to Craigslist and other similar sites (still in violation of the ClickCash Terms and Conditions) to continue the fraud, by persuading others to sign up.

ClickCash's Terms and Conditions clearly state in Section 7, part VII, that misrepresentations of the program in any way are a violation of the Terms and Conditions, and can and will result in the immediate termination of the affiliate's account. It also states that if the affiliate crafts custom marketing messages, that these "must accurately and truthfully represent the materials offered, and may not be false, deceptive, or misleading." The ad on Craiglist through which Jennifer signed up violated ClickCash Terms and Conditions in these respects.

When Jennifer created her ClickCash affiliate account, she advised us that she had read, understood, and agreed to the Terms and Conditions, including the section listed above. By participating in the pyramid marketing scheme described above, she violated the affiliate contractor agreement. Based on the Terms and Conditions violations, Jennifer's account was cancelled. In fact, each individual customer that Jennifer introduced to the iFriends service was contacted and paid a refund of all sign-up fees. Jennifer herself was notified in this manner, because the individual who introduced her to the iFriends and ClickCash program was terminated on associated grounds. She received the same notice advising her that her account was closed and that refunds for any sign-up fees had been issued.

While ClickCash is happy to pay out for legitimate customer traffic, Jennifer still has not provided us with examples of commissions that were legitimately generated by methods that did not violate the Terms and Conditions. In addition, the Terms and Conditions state, in Section 7, part X, that ClickCash must be in receipt of the signed agreement before payments can be issued. We provide affiliates multiple ways to submit the Terms and Conditions to us, including fax, e-mail and postal mail. As Jennifer has not yet provided us with a signed and completed copy of the Terms and Conditions, we cannot remit payments. We have requested that Jennifer return the signed agreement to us, but she has not responded to our requests.

Once we receive a signed Terms and Conditions for Jennifer's account, and documentation validly establishing her strict compliance with the Terms and Conditions, we will be happy to pay her out for any sign-ups that were the result of marketing that did not violate the Terms and Conditions.
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