Complaint Review: Webroot Software - Broomfield Colorado
- Webroot Software 385 Interlocken Crescent #800, Broomfield, Colorado United States of America
- Phone: 18666124268
- Web: www.webroot.com
- Category: Software
Webroot Software automatic renewal charges based on tricky "auathorization" Broomfield, Colorado
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I noticed a charge on my credit card for $41.15 for Webroot Software - supposedly for the automatic renewal of antivirus software. I might have bought it some time ago, I can't remember now. I suspect that I did not notice a tiny box and small letters text that had to be unchecked in order to stop automatic renewal. So they are covered, but what a sleazy way of trying to trick careless customer like me and hoping the charges will not be noticed. They were almost successful - only by a chance their charge was the first today... I could suggest them another trick - do not charge your customer on weekend - the banks do not work on weekend so charges show up on Monday, easy to spot.
To be fair: I called Webroot and they removed the charges, I wasted just one hour.
This report was posted on Ripoff Report on 08/06/2012 10:56 AM and is a permanent record located here: https://www.ripoffreport.com/reports/webroot-software/broomfield-colorado-80021/webroot-software-automatic-renewal-charges-based-on-tricky-auathorization-broomfield-c-923148. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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