ED Magedson – Founder
Webs.com complaint, webs.com website builder, webs.com websites complete failure, webs.com website hosting complaints, webs.com website builder F rating BBB1100 Wayne Avenue, Suite 801 Silver Springs, Maryland United States of America
WEBS.COM MAJOR SERVER FAILURE:
For over 4 days, (this time around) Webs.com has been out of service for untold thousands of free and paying Customers, who depend upon webs.com for their livelihood.This is site where someone can build a website with no HTML knowledge and they host it for you.
Webs.com has long history of system-wide failures. When their servers fail, webs.com traditionally blames their own server/infrastructure failures on external sources, like: the entire internet, all ISP's, users anti-virus programs, and anything else they can dream up.
Their "Customer service" is virtually non-existent. They treat all Customers, paying and otherwise like DIRT. They censor legitimate complaints, and are astoundingly rude and sarcastic to Customers.
Their web-building product does not even have a simple "undo" button, in case you make errors. Their "site builder' is not user friendly, and frequently loses valuable content, forcing webmasters to start all over on their site, or make frequent repairs. Making a site on their platform is quite tedious, and problematic.
When their servers fail, it costs their paying Customers sometimes many hundreds of dollars a day, and they refuse to refund the $15.00 monthly fee, regardless of your losses.
If you are trying to build and run an online business - be warned - DO NOT USE WEBS.COM!!!
This report was posted on Ripoff Report on 01/17/2011 11:30 AM and is a permanent record located here: http://www.ripoffreport.com/reports/webscom-complaint-webscom-website-builder-webscom-websites-complete-failure-webscom-website-hosting-complaints-webscom-website-builder-f-rating-bbb/silver-springs-maryland-20910/webscom-complaint-webscom-website-builder-webscom-websites-complete-failure-webscom-683562. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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