Report: #837331

Complaint Review: Welcome Wagon

  • Submitted: Fri, February 10, 2012
  • Updated: Fri, February 10, 2012
  • Reported By: Jon - Sacramento — Folsom California United States of America
  • Welcome Wagon
    5830 Coral Ridge Dr
    Coral Springs, Florida
    United States of America

Welcome Wagon Delivers Misrepresentation! Coral Springs, Florida

Show customers why they should trust your business over your competitors...

I signed an agreement for services with Welcome Wagon in October 2011. The representative stated mailers would be sent to new homeowners in my community during December 2011- and that I would receive a list of these prospects before Feb 2012.

They failed to deliver as promised (although they continue charging monthly for their fee).

When I contacted Welcome Wagon directly, Linda Farley was rude and unhelpful. When asked for the President's name/phone - she replied "We don't have one". When I shared I was upset without having any resolution, Linda responded "If you complain to the BBB be sure to send them your 1-year agreement".

Misrepresentation is what the Welcome Wagon delivers.   Insolence is how they respond to complaints.   DO NOT do business with this company.
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