• Report: #903598
Complaint Review:


  • Submitted: Wed, June 27, 2012
  • Updated: Wed, June 27, 2012

  • Reported By: Lisa — Sellersburg Indiana United States of America
Internet United States of America


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On or about June 4, 2012 I signed up to receive a free trial of Lumatrim weight loss diet pills via Lumatrim.com's online order form. When signing up for the free trial I never received an email confirmation with an order number.

I received notice by my bank that charges were made against my credit card by "Wellbioceuticals" - one for $7.98 on 6/04/12 & one for $49.98 on 6/18/12.  I tried numberous times to contact the company via phone with the phone number my bank provided (313-805-6229) however, noone answers and there's a recording stating the voice mailbox is full. On 6/15/12, I attempted to contact the company via there "Contact Us" email option on their websited and stated I had never received my order but had been charged the $7.98 for the free trial. One 6/18/12, the $7.98 was credited back to me, however, I was charged $49.98 on 6/18/12. 

I have since submitted several cancellation requests via email/Lumatrim's online cancellation form located on their webpage, but I am afraid this company is fraudulent as I have yet to speak with anyone to cancel or resolve the issue of the money defrauded me.

This report was posted on Ripoff Report on 06/27/2012 09:17 AM and is a permanent record located here: http://www.ripoffreport.com/reports/well-bioceuticals/internet/well-bioceuticals-lumatrim-lumatrim-scam-internet-903598. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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